Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
3,048 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,048 reviews
April 23, 2025
Good service but much delay in getting inspection and emissions done. Amy was very helpful. emissions done. Amy was very helpful. More
by Sam
Verified CustomerEmployees Worked With
April 22, 2025
Great Service and great people. Explain everything clearly and great recommendation for service and purchase of the cars. Explain everything clearly and great recommendation for service and purchase of the cars. More
by Edwina Lam
April 21, 2025
John was not pushy and helpful! ! Would buy another car from him. Nice service!!! Appreciative of not a lot of phone calls.. like some other dealers that really bugged me so I did n ! Would buy another car from him. Nice service!!! Appreciative of not a lot of phone calls.. like some other dealers that really bugged me so I did not do business with them!!! More
by cbiernacki001
April 21, 2025
We have been working with Scott since 2019, and this was our third purchase with his assistance. He's a no-pressure, no-nonsense, no-games sales advisor. He listened to us, presented options, made every pat our third purchase with his assistance. He's a no-pressure, no-nonsense, no-games sales advisor. He listened to us, presented options, made every path clear without any of the usual xx you'd expect when buying a car. No surprises, no catches, no gotcha' moments. Just a pleasure to work with. More
by Bob_Mina
Employees Worked With
April 20, 2025
Great dealer with a quality service center. Caroline is very helpful as is all of the employees I have worked with at this dealership Caroline is very helpful as is all of the employees I have worked with at this dealership More
by djlane16
Employees Worked With
April 19, 2025
I had a very good experience working with Ian He was very knowledgeable about the vehicle I was purchasing - I would refer him to others very knowledgeable about the vehicle I was purchasing - I would refer him to others More
by jbellinghieri
April 19, 2025
Everyone is very knowledgeable, friendly, and professional and offers fantastic customer service. Michael Dixon is a great person to work with when purchasing a new Mini Cooper. professional and offers fantastic customer service. Michael Dixon is a great person to work with when purchasing a new Mini Cooper. More
by Ira Brown
Employees Worked With
Michael Dixon
April 18, 2025
I have bought three cars from Jay and he has made the process of buying a car easy and fun. process of buying a car easy and fun. More
by deesparacino
