BMW of West Chester

My experience at Otto's was superb. It all started with actrue sales professional in Justice Magano. He made me an Otto,'s customer for life. It all started with actrue sales professional in Justice Magano. He made me an Otto,'s customer for life. More

The staff was very helpful and polite. The sales representative was knowledgeable and answered all of our questions. The sales representative was knowledgeable and answered all of our questions. More

From the moment you walk through the doors your impressed. The beautiful facility, the friendly team members all helpful and respectful, and of course our salesperson, Justice Mogano, who was the a impressed. The beautiful facility, the friendly team members all helpful and respectful, and of course our salesperson, Justice Mogano, who was the absolute best at making sure we found the car and the deal we were looking for. I think the topper was the presentation the day we took ownership. They make you feel like a celebrity. Thanks Justice and all the team members at Otto's! More

Great customer service and well organized! Kyle Murphy was my sales person who was extremely nice and attentive on my first visit. Kyle explained in great detail all the features in the X4 I t Kyle Murphy was my sales person who was extremely nice and attentive on my first visit. Kyle explained in great detail all the features in the X4 I test drove and wasn’t pushy at all when telling him I need more time to think about purchasing the car. He followed up a few days later offering assistance in deciding if I wanted to move forward with getting the car. Needless to say, I came back and got the car!! I think Kyle is a great representation for Otto’s BMW in West Chester and you won’t be disappointed to get your next BMW from him. Highly recommended!!! More

Scott Gately is absolutely the best! !! HIs attention to each and every detail and his follow up are unapparelled. I first met Scott when my son purchased a car at Otto's BMW. I was so !! HIs attention to each and every detail and his follow up are unapparelled. I first met Scott when my son purchased a car at Otto's BMW. I was so impressed with the professionalism and genuine care that he displayed toward my son that I knew my wife and I would be contacting Scott when we were ready to purchase our next vehicle. There are two other BMW dealerships closer to where we live but driving an additional hour to work with Scott is a no-brainer. We just purchased a car using Scott and again he hit it out of the park. Scott, thank you for making the process so easy and enjoyable. More

Lauren is the best! ! Customer focused, transparent, and very knowledgeable. Contact her if you are looking for a BMW! ! Customer focused, transparent, and very knowledgeable. Contact her if you are looking for a BMW! More

From my first phone call with Dan, you could tell he was an honest, straight shooter. I am 800 miles away and Dan went above and beyond to ensure he earned my business. Just think how many other BMW dealers an honest, straight shooter. I am 800 miles away and Dan went above and beyond to ensure he earned my business. Just think how many other BMW dealers I could have dealt with between AL and PA. I enjoyed working with Dan. More

Bought an X5 from Kyle Murphy. Kyle knew the SAV extremely well and made the transaction easy. No pressure and very comfortable. Second time buyer at Ottos. These folk do it ri Kyle knew the SAV extremely well and made the transaction easy. No pressure and very comfortable. Second time buyer at Ottos. These folk do it right.. More

Kyle and the rest of the team here were absolutely wonderful. We weren't even sure if we wanted to buy a car that day, but working with Kyle and his patience really helped us make a good decision. I wonderful. We weren't even sure if we wanted to buy a car that day, but working with Kyle and his patience really helped us make a good decision. I will definitely be looking to buy again with them in the future. More

Otto’s is a wonderful dealership. Very friendly, welcoming, and accommodating. My transaction was handled in a professional and top-notch fashion. Scott Gately provided me with super Very friendly, welcoming, and accommodating. My transaction was handled in a professional and top-notch fashion. Scott Gately provided me with superior service and he always took the time to address my questions and concerns. He never made me feel rushed. As an added benefit, Otto’s plays great music while waiting for your car to be serviced. More