BMW of West Chester

Great experience purchasing my BMW X7. Scott was very helpful, friendly, and so easy to work with. Highly recommend him! Scott was very helpful, friendly, and so easy to work with. Highly recommend him! More

Worked with me well. Not to aggressive but was attentive to my wants and needs. I’m happy with Ottos, Lauren and my BMW purchase. Not to aggressive but was attentive to my wants and needs. I’m happy with Ottos, Lauren and my BMW purchase. More

Lauren did a great job answering questions, helping us navigate the car buying experience. It was my first BMW and was very excited/nervous about the whole process, but she explained it all and was patie navigate the car buying experience. It was my first BMW and was very excited/nervous about the whole process, but she explained it all and was patient with my learning curve. Would definitely recommend her again and loving my new car :) More

Efficient, Polite staff. Great Service, even w/o an appointment. Comfortable waiting area and terrific Genius who was extremely helpful, Wayne Matsinger Great Service, even w/o an appointment. Comfortable waiting area and terrific Genius who was extremely helpful, Wayne Matsinger More

It was a great experience from start to finish. Everything was completed when I arrived at the dealership. Drove the vehicle, signed a few papers, got a free t shirt, mug and pen and I was out of t Everything was completed when I arrived at the dealership. Drove the vehicle, signed a few papers, got a free t shirt, mug and pen and I was out of there in less than an hour. Will definitely buy another car from Scott and Otto’s ! More

It is always great working with Scott. In fact, this is our 4 BMW with Otto and Scott always taking care of us. In fact, this is our 4 BMW with Otto and Scott always taking care of us. More

Robert once again made the BMW purchase experience seamless and a wonderful experience. Robert does a great job of communicating to his customers throughout the process and provides timely updates. seamless and a wonderful experience. Robert does a great job of communicating to his customers throughout the process and provides timely updates. I really appreciated him reaching out to me regarding the availability of my new vehicle. I am sure other CAs at Otto's are great, but I purchase two vehicles from Robert in 2022 and will refer him to anyone I know, based on my purchasing experiences. More

Always a great experience with Robert and the Otto’s team. He works tirelessly to make sure you get what you want. Knowledgeable, courteous, friendly, an all around great guy. This is my second and cert team. He works tirelessly to make sure you get what you want. Knowledgeable, courteous, friendly, an all around great guy. This is my second and certainly not last experience with Robert and the Otto’s team. More

Very helpful in assisting us to select a car and making the process easy and stress free. Highly recommend ottos bmw, especially Robert the process easy and stress free. Highly recommend ottos bmw, especially Robert More

Robert Madden was great ! Very knowledgeable about his product.. A great experience working with him Very knowledgeable about his product.. A great experience working with him More