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BMW of West Chester

West Chester, PA

4.8
2,949 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,949 reviews

September 16, 2022

Robert did an amazing job at providing me with my dream car. My experience at Ottos was wonderful and I would highly recommend their service. More

by nicmadds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano
Sep 16, 2022 -

BMW of West Chester responded

Thank for recognizing Robert for delivering a wonderful experience. Enjoy the fall season driving your dream car and thank you again for choosing Otto's BMW!

September 16, 2022

Scott made this experience. Nice isn’t even the best adjective. Knowledgeable and kind, was patient with my silly questions AND i love my new (to me) car. Will be sending others More

by annemcgibbon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

BMW of West Chester responded

We are so pleased to hear Scott delivered the purchased experience that suited your needs so well. Many thanks for choosing Otto's BMW!

September 15, 2022

Kyle awesome. That’s all I have to say. So dats dat. Hey now now More

by D103155
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

BMW of West Chester responded

Great to hear you enjoyed working with Kyle! Many thanks from all of us here at Otto's!

September 14, 2022

Scott is thorough, respectful and sociable. My experience so far is very good. 😁 if you need a good rep for a bimmer at Otto’s, he’s your man. More

by ILK CARS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keenan
Sep 15, 2022 -

BMW of West Chester responded

We are pleased to hear Scott delivered a great purchase experience for you. Many thanks from all of us here at Otto's!

September 14, 2022

I was able to find an X5 and Scott spent nearly an hour going over the vehicle and test drive. I ended up deciding to order from a dealer closer to home, and Scott was very gracious and wished me well. T More

by gradyrp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Keenan
Sep 15, 2022 -

BMW of West Chester responded

We are truly gratified to hear the professional assistance delivered by Scott ultimately lead you back here to Otto's BMW! Enjoy the fall driving season!

September 14, 2022

Scott did an incredible job of getting to know exactly what we were looking for, and making the process easy and fun. There was zero pressure throughout the process and we look forward to working with S More

by pbowers05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

BMW of West Chester responded

Listening to you and understanding your needs is key to our mutual success. We are delighted to hear you enjoyed working with Scott and looking forward to seeing you again here at Otto's BMW!

September 14, 2022

Scott was a great salesman. He did not pressure me he was open and upfront and a pleasure to work with. I would recommend him to all my friends and family. My schedule is cr More

by Jfoote0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

BMW of West Chester responded

Thank you for your wonderful acknowledgement of the open and accommodating purchase experience facilitated by Scott. Thank again for choosing Otto's BMW!

September 13, 2022

Our experience with Scott Gately was outstanding. He was very knowledgeable and helpful when selecting our car. The overall BMW experience was also exceptional. We feel very at ease that if we ever More

by Rmeden1364
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keenan
Sep 14, 2022 -

BMW of West Chester responded

Thank you for your kind recognition of the knowledgeable purchase experience delivered by Scott. We are always here to provide any helpful assistance needed throughout your BMW ownership. Thank you again for choosing Otto's BMW!

September 13, 2022

If you in search of a BMW don’t look any further, go see Kyle at ottos BMW In west Chester. Very knowledgeable and professional. Highly recommend…. More

by bestever110281
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keenan
Sep 14, 2022 -

BMW of West Chester responded

Thank you for your wonderful endorsement of knowledgeable assistance provided by Kyle on your recent purchase. We are delighted to hear you were so pleased. Many thanks from all of us here at Ott's BMW!

September 10, 2022

The sales team made the experience stress free, quick, and easy. I would highly recommend Otto’s BMW! More

by Rob.shrader
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

BMW of West Chester responded

Making your experience easy and stress free is the Otto's BMW way of doing business. Many thanks for your excellent recommendation.

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