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BMW of West Chester
West Chester, PA
3,013 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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October 28, 2022
It was a great experience from start to finish. Everything was completed when I arrived at the dealership. Drove the vehicle, signed a few papers, got a free t shirt, mug and pen and I was out of t Everything was completed when I arrived at the dealership. Drove the vehicle, signed a few papers, got a free t shirt, mug and pen and I was out of there in less than an hour. Will definitely buy another car from Scott and Otto’s ! More
by Bdaniels1
Employees Worked With
October 28, 2022
It is always great working with Scott. In fact, this is our 4 BMW with Otto and Scott always taking care of us. In fact, this is our 4 BMW with Otto and Scott always taking care of us. More
by Lonewolffy
October 26, 2022
Robert once again made the BMW purchase experience seamless and a wonderful experience. Robert does a great job of communicating to his customers throughout the process and provides timely updates. seamless and a wonderful experience. Robert does a great job of communicating to his customers throughout the process and provides timely updates. I really appreciated him reaching out to me regarding the availability of my new vehicle. I am sure other CAs at Otto's are great, but I purchase two vehicles from Robert in 2022 and will refer him to anyone I know, based on my purchasing experiences. More
by rashad.kirby
Employees Worked With
October 25, 2022
Always a great experience with Robert and the Otto’s team. He works tirelessly to make sure you get what you want. Knowledgeable, courteous, friendly, an all around great guy. This is my second and cert team. He works tirelessly to make sure you get what you want. Knowledgeable, courteous, friendly, an all around great guy. This is my second and certainly not last experience with Robert and the Otto’s team. More
by everikakis
Employees Worked With
Other Employees :
Joshua Klinger, Noel Montesano
October 21, 2022
Very helpful in assisting us to select a car and making the process easy and stress free. Highly recommend ottos bmw, especially Robert the process easy and stress free. Highly recommend ottos bmw, especially Robert More
by Jatindersyan
Employees Worked With
October 20, 2022
Robert Madden was great ! Very knowledgeable about his product.. A great experience working with him Very knowledgeable about his product.. A great experience working with him More
by dnew5659
October 14, 2022
Love my new BMW! Scott was great to work with and made the process understandable and easy. Scott was great to work with and made the process understandable and easy. More
by tylermicik
October 14, 2022
i received superior service from Melissa Gibson in the service dept. I drive 45 minutes passing by other BMW dealerships just because of the service and enviornment there at OttO's BMW. thank you again Me service dept. I drive 45 minutes passing by other BMW dealerships just because of the service and enviornment there at OttO's BMW. thank you again Melissa for all of your help. More
by anthony copeman
Employees Worked With
