BMW of West Chester

The car buying experience at Otto’s was definitely the best I’ve ever experienced. best I’ve ever experienced. More

Scott Gately was great. Informative, responsive and most of all, patient with my incessant questions. This was the easiest car purchase ever and the most satisfying. Informative, responsive and most of all, patient with my incessant questions. This was the easiest car purchase ever and the most satisfying. And that covers decades. I certainly will highly recommend Otto's and Scott to anyone. More

Fast response. Professional staff. Solid info on every aspect of transaction. I would recommend to anyone. Professional staff. Solid info on every aspect of transaction. I would recommend to anyone. More

Best dealership ever this is the 3rd M3 i buy from Otto’s Bmw they always make the process simple and easy they have the best service hands down. Ian Martin made ordering and taking delivery of the car somet Bmw they always make the process simple and easy they have the best service hands down. Ian Martin made ordering and taking delivery of the car something ill never forget as he went above and beyond definitely 5 out 5 stars.! More

Our experience with Ian Martin and Ott's BMW has been fantastic. This is the second vehicle we have purchased from Ian. He is extremely knowledgeable, helpful and trustworthy. He is our go to guy for all fantastic. This is the second vehicle we have purchased from Ian. He is extremely knowledgeable, helpful and trustworthy. He is our go to guy for all of our vehicle needs. More

Joe Izzi does a great job of keeping you informed and being a straight shooter. He'll find the best way to get the job done at the most efficient cost. being a straight shooter. He'll find the best way to get the job done at the most efficient cost. More

This dealership is top notch and so was my salesman. I was visiting the dealership with my husband to pick up his car that was in for service. I was not in the market for a new car so that fact that I p I was visiting the dealership with my husband to pick up his car that was in for service. I was not in the market for a new car so that fact that I purchase one says a lot. The dealership was clean and very professional in appearance as was the staff. My salesperson, Ian Martin, was professional from start to finish. He is the reason I decided to purchase my new car. His professionalism and patience was what really sold me. I plan to recommend Ian and Otto's to my family and friends. More

Efficient and fair. From sales to trade-in and thru delivery, this was a top notch experience. Lauren was the consummate pro. From sales to trade-in and thru delivery, this was a top notch experience. Lauren was the consummate pro. More

Great buying experience! Welcomed by all smiley faces. Brett was awesome to work with and kept me updated through the process. Paul was very helpful and patiently taught me t Welcomed by all smiley faces. Brett was awesome to work with and kept me updated through the process. Paul was very helpful and patiently taught me to use all features. Definitely will recommend this dealership to all friends! More

Awesome experience! Beautiful facility offered fresh coffee while waiting for car in service. Joe was very professional and helpful on resolving all issues on my car. Ev Beautiful facility offered fresh coffee while waiting for car in service. Joe was very professional and helpful on resolving all issues on my car. Everything was done quickly! Washed my car at the end. Definitely will recommend this dealership to all friends! More