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BMW of West Chester
West Chester, PA
4,253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,253 reviews
September 09, 2024
Had a very positive experience with Dan and the sales team. Very professional and seamless transaction team. Very professional and seamless transaction More
by CAMABILE50
Verified Customer
September 06, 2024
Fantastic dealership. Everyone was very helpful and courteous! I highly recommend, I had a great expereince. Everyone was very helpful and courteous! I highly recommend, I had a great expereince. More
by lthompson12
September 06, 2024
Lauren was wonderful to work with and got me my dream car for an affordable price! She is quick and efficient and great to work with! for an affordable price! She is quick and efficient and great to work with! More
by micaela d
Employees Worked With
September 05, 2024
Good timely service. Car was finished ahead of schedule. Good job by all who were involved. Car was finished ahead of schedule. Good job by all who were involved. More
by snyderdavidp
Employees Worked With
September 05, 2024
Always helpful, responsive and easy to understand what my car needs. Typically they get everything done to meet my schedule. car needs. Typically they get everything done to meet my schedule. More
by alec.brecker
September 05, 2024
I like this dealership they are well organized and lots of certified pre owned cars to choose from my car was detailed the day I was ready to pick it up. I love my car! of certified pre owned cars to choose from my car was detailed the day I was ready to pick it up. I love my car! More
by Hanycycling
Employees Worked With
September 04, 2024
Heather was very responsive and kept me informed about repairs providing loaner since repairs took several days due to parts. Mechanic thoroughly inspected vehicle and provided easy to understand suggest repairs providing loaner since repairs took several days due to parts. Mechanic thoroughly inspected vehicle and provided easy to understand suggestions. One improvement noted—difficult to reach desk checkout staff by phone and system originally asked me to pay incorrect amount. More
by LRATCHFORD
September 03, 2024
Excellent experience with the sales representative as the purchase was made via the phone and via email. I have to give him credit accommodated my crazy schedule and my son is ecstatic with the car. So thank purchase was made via the phone and via email. I have to give him credit accommodated my crazy schedule and my son is ecstatic with the car. So thank you and yes I would refer other customers to your dealership. More
by smatarazzo0
September 03, 2024
I recently purchased a certified pre-owned X3 from Robert Madden. Robert was great to work with. The condition of the car is like new. I received a fair value on my trade. Purchase and delivery went very Madden. Robert was great to work with. The condition of the car is like new. I received a fair value on my trade. Purchase and delivery went very smoothly. Overall a great experience. More
by TJR
Employees Worked With
