BMW of West Chester

I recently purchased my second car from Scott Gately, and once again, the experience was outstanding. he is incredibly knowledgeable, patient, and genuinely cares about finding the right vehicle for his and once again, the experience was outstanding. he is incredibly knowledgeable, patient, and genuinely cares about finding the right vehicle for his customers. Both times, Scott went above and beyond to ensure we were comfortable with our decision, never pressuring us to make a quick choice. The entire process was smooth, transparent, and actually enjoyable, which isn’t something you often hear about buying a car.. More

Scott was amazing to work with! Such a great car buying experience from start to finish. He was super knowledgeable about the model car I was purchasing, and honestly, we had fun th Such a great car buying experience from start to finish. He was super knowledgeable about the model car I was purchasing, and honestly, we had fun through the entire process! I left feeling like I got a great deal and couldn't be happier. Will definitely be recommending Scott and BMW of West Chester to all friends & family looking to purchase a car in the future. Also a shout-out to Pendleton - he was great as well! Helped me get comfortable with the technology in my new car before leaving the lot. These guys took great care of me and provided excellent customer service. Thanks again, team! More

Heather was a pleasure to deal with, very caring and got me the best deal she could! me the best deal she could! More

Inadequate communication and total wait time of three hours after scheduling an appointment just for inspection and oil change. hours after scheduling an appointment just for inspection and oil change. More

I love Westchester BMW! The guys there take good care of me and always make me feel like a customer. I’ve had a few repairs done on my car over the last two years and hav The guys there take good care of me and always make me feel like a customer. I’ve had a few repairs done on my car over the last two years and have been very happy with each repair. I also like the change oil plan that they have for three years. I feel it well worth it. I would recommend Westchester BMW to anyone who is looking for a BMW or mini Cooper dealer More

Waiting for service on several recall notices, and being kept informed on the status of one that the dealer is still waiting for the part on. Great overall service! kept informed on the status of one that the dealer is still waiting for the part on. Great overall service! More

Professional and knowledgeable and appreciated their assistance. Will stay with them. Don’t want to change at all. assistance. Will stay with them. Don’t want to change at all. More

Good service to let me come from Delaware to do service even I have to pay tax even I have to pay tax More

Scott is excellent at his work. Top notch professional sales skills intertwined with humanity that bring nothing else but joy when he helps a customer find the best car. He helped u Top notch professional sales skills intertwined with humanity that bring nothing else but joy when he helps a customer find the best car. He helped us identify our car in 30minutes and in 24hrs our sale was complete including financing and we drove home in our new car. Scott makes the process easy, simple, straightforward and enjoyable even the boring paperwork. We were very pleased. He handled everything, never spoke with finance people. Ask for Scott Gately he is the best!!! More