BMW of West Chester

Melissa is wonderful to work with. She answers all my questions and is always well organized. The dealership makes it easy to keep coming back as they take good care of me and my car. She answers all my questions and is always well organized. The dealership makes it easy to keep coming back as they take good care of me and my car. More

Pleasure working with Amy. Kept me updated and all work completed without issues. No surprise work needed. Kept me updated and all work completed without issues. No surprise work needed. More

Great customer service experience. Check In and check out we’re both very convenient. However, they were not able to find the cause of the engine code that caused the car to fail to s Check In and check out we’re both very convenient. However, they were not able to find the cause of the engine code that caused the car to fail to shift Into gear. so it’s a bit worrisome that I will be stranded again. I was still charged an hourly rate for diagnosis even as the root cause was not determined. More

Very professional staff. Automated appointment scheduling is easy to use. Great follow up after the appointment. Overall good experience. Automated appointment scheduling is easy to use. Great follow up after the appointment. Overall good experience. More

Excellent service. The car work was done perfectly, and the staff member who helped me was professional and easy to work with. Great experience overall.” The car work was done perfectly, and the staff member who helped me was professional and easy to work with. Great experience overall.” More

Great communication with Pete - we were able to text to set up a time for me to come see the car and once I was there he was super helpful. Showed me all the features and explained the interface. Once we set up a time for me to come see the car and once I was there he was super helpful. Showed me all the features and explained the interface. Once we got down to business he was very transparent and worked with me to get what I considered a great deal. Would definitely recommend Pete to anyone in the market for a new Mini! More

Great experience. Clear, honest communication and no surprises. We did the entire deal over email, and the in-person transition took less than an hour. Scott and Brook Clear, honest communication and no surprises. We did the entire deal over email, and the in-person transition took less than an hour. Scott and Brooks were fantastic to work with. Appreciated the upfront honesty and a refreshing change from my past experiences. More

I have been to a previous shop then I took my car over to the dealership, which is Bmw of West Chester and they did a phenomenal job of correcting what the previous job did wrong hats off to these guys. Than the dealership, which is Bmw of West Chester and they did a phenomenal job of correcting what the previous job did wrong hats off to these guys. Thank you all the hard work and dedication. More

Always good with no problem It's been really good any issues I had with the car it's been all fixed up with no problems issues I had with the car it's been all fixed up with no problems More

I've been a sales and service customer of BMW of WC for almost ten years. My recent service experience on my i5 was on-time and professional I also transitioned my service advisor from Bill Cosenza to Ia almost ten years. My recent service experience on my i5 was on-time and professional I also transitioned my service advisor from Bill Cosenza to Ian Khan with initial experience very positive. More