BMW of West Chester

Otto's treats you like family and goes the extra mile. We have been doing business with Otto's for the past 18 years, and have either purchased or leased 9 BMWs during that time. We have been more than sa We have been doing business with Otto's for the past 18 years, and have either purchased or leased 9 BMWs during that time. We have been more than satisfied with our experiences, and the personal care and attention we continue to receive. We would and do highly recommend Otto's to friends and anyone who is interested in the Ultimate Driving Machine! Be sure to ask for Justice Mogano (Sales) or Kevin Sherwood (Service) when you visit. You won't be disappointed. More

What an amazing experience! I am seriously just amazed at how wonderful my experience at otto’s. This is not my first bmw at otto’s but the experience is literally top of the lin I am seriously just amazed at how wonderful my experience at otto’s. This is not my first bmw at otto’s but the experience is literally top of the line. My sales associate, Ian Welsh rocked it out of the park!!!! You will not be disappointed and the X3 is literally amazing! More

Fantastic experience Scott did a tremendous job throughout the entire experience. We've purchased many cars and this was by far, the most professional, easy, comfortable a Scott did a tremendous job throughout the entire experience. We've purchased many cars and this was by far, the most professional, easy, comfortable and hassle-free experience we've ever had. Scott is very personable, patient and extremely knowledgeable regarding BMWs. We appreciate his hassle-free, straightforward, and relaxed approach. We got an amazing deal and we love the car. We will certainly share our positive experience with others and highly recommend Scott and Otto's BMW. More

Wonderful Experience Elena, my salesperson, was phenomena! Courteous, extremely knowledgable, patient, listened to my needs and treated me with such respect! I love my car Elena, my salesperson, was phenomena! Courteous, extremely knowledgable, patient, listened to my needs and treated me with such respect! I love my car, my salesperson and the dealership! Entire experience was great! Thank you! More

Pleasant experience Heath helped us look at several options for a larger vehicle with more passenger room as well as cargo. No pressure, no “salesy” talk. He acted as a Heath helped us look at several options for a larger vehicle with more passenger room as well as cargo. No pressure, no “salesy” talk. He acted as a resource for us in providing us the information we wanted to make our decision. From driving on the lot to driving off, a very pleasant car buying experience which left us feeling refreshed. More

2nd purchase from the dealer and sale person Great sale and very helpful sales rep (Ian). I brought my first BMW from him in 2015 and when I was ready for an upgrade, I went back to him and he d Great sale and very helpful sales rep (Ian). I brought my first BMW from him in 2015 and when I was ready for an upgrade, I went back to him and he did not disappoint me. The whole Otto’s Family is very welcoming right from the front door. And my sales rep was honest, which was very important to me. More

Great transaction This was a smooth transaction from start to finish. Justice Mogano couldn't have made this deal any easier. I highly recommend Otto's BMW if you are l This was a smooth transaction from start to finish. Justice Mogano couldn't have made this deal any easier. I highly recommend Otto's BMW if you are looking for a car. More

Beyond perfect experience and exquisite customer service. Heath Cameron went above and beyond in helping us purchase our BMW. His customer service was impeccable, from the beginning to end of the sale. Even Heath Cameron went above and beyond in helping us purchase our BMW. His customer service was impeccable, from the beginning to end of the sale. Even through our own challenges, Heath was fully confident we would drive away in the BMW we test drove (BMW X3). I highly reccomend Heath for anyone who is interested in a BMW. Beyond BMW I hear he is a family man, an adventurer and can ride a snowboard like no tomorrow. Thank you Heath for the best car experience my finance and I have ever had! More

Great Sales and Service Team Noel (Sales), Brian (Genius) and Kevin (Service) all welcomed me as a new member of the Ottos Family. Answered all my questions and explained the buy Noel (Sales), Brian (Genius) and Kevin (Service) all welcomed me as a new member of the Ottos Family. Answered all my questions and explained the buying process, vehicle features and warranty / service processes. I look forward to a long and lasting relationship with my Otto's team. More

Ottos and Justice worth the drive There is a BMW dealer 40minutes from my home but after visiting Ottos, we decided it was worth the 4 hour drive to buy from them. We were visiting my There is a BMW dealer 40minutes from my home but after visiting Ottos, we decided it was worth the 4 hour drive to buy from them. We were visiting my daughter and planned to stop by Ottos to just look at the new models. After meeting Justice we realized his level of service, knowledge and commitment to getting us the fairest deal made it worth the long drive to give our business to Ottos. More