BMW of West Chester

Dan McCloy, my sales rep at Otto’s BMW was an absolute pleasure to work with. From the first call to the minute we drove away, Dan was very knowledgeable, eager, and prompt to answer all our questions, he pleasure to work with. From the first call to the minute we drove away, Dan was very knowledgeable, eager, and prompt to answer all our questions, helpful in assisting us to make the right decision for us, and flexible in getting us the best deal. The excellent experience Dan and his team provided were decisive for us to do business with them and not another dealership! I would highly recommend Dan and Otto's to any of my friends and would love to do business with him, again. More

Best advisor to buy a BMW from! This is our 4th deal and look forward to more with Ian! This is our 4th deal and look forward to more with Ian! More

This was a great experience from start to finish. I walked into the dealership late in the day with my wife looking for a certified BMW. Jay Miller was a great help and went far and beyond to help I walked into the dealership late in the day with my wife looking for a certified BMW. Jay Miller was a great help and went far and beyond to help us get the car we wanted on the same day through all.of the complications with our license and insurance. Noel made the paperwork quick and painless. They both stayed an hour after the dealership was closed to get things completed. Even after everything was done, Jay spent extra time cleaning the vehicle and showing us how everything worked. This was A+ customer service experience and we will be referring Jay, Noel, and Ottos to our friends and family. More

Working with Robert was a pleasure! He was very helpful in expediting the purchase of my X7. Nice to get such personal service as I navigated the financial and legal administrivia. W He was very helpful in expediting the purchase of my X7. Nice to get such personal service as I navigated the financial and legal administrivia. Would highly recommend contacting Robert if you are looking for your next ultimate driving machine. More

Justice is the MAN! No BS. He was helpful, honest and excellent to work with! No BS. He was helpful, honest and excellent to work with! More

This experience was so smooth. Kyle was thorough and communicated the entire process step by step. This dealership was amazing and their entire team is so impressive. I cannot rec Kyle was thorough and communicated the entire process step by step. This dealership was amazing and their entire team is so impressive. I cannot recommend this dealership enough. More

Best experience I have ever had buying a car. Exceptional service in a welcoming atmosphere! Exceptional service in a welcoming atmosphere! More

It was great working with Dan McCloy. I called on a Thursday and picked up my car the next day. It was a very easy process from start to finish. Dan was patient and explained everything b I called on a Thursday and picked up my car the next day. It was a very easy process from start to finish. Dan was patient and explained everything before I left the dealership. The entire experience was seamless! I highly recommend Dan McCloy . More

Ian M was very knowledgeable and helpful with our purchase of an X5. He could answer all of our questions and was good with follow up. I am sorry that the person who helped us with initial set up wa purchase of an X5. He could answer all of our questions and was good with follow up. I am sorry that the person who helped us with initial set up was not as knowledgeable. We were also not as impressed with the business manager who had extra warranty information hand written on a scrap of paper (not professional) and then told us the wrong amount to write for the purchase. More

We just bought our second BMW from Ian. Both experiences were seamless and easy ones. Ian is great to work with and focused on making sure the customer gets what the customer wants! I wo Both experiences were seamless and easy ones. Ian is great to work with and focused on making sure the customer gets what the customer wants! I would highly recommend going to Ian and definitely will do so if we get another BMW. More