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BMW of West Chester

West Chester, PA

4.8
3,721 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 3,721 reviews

October 22, 2025

I have been purchasing cars for over 50 years and have dealt with several dealers and sales people. Scott, by far, is the most attentive caring and professional sales person, by far, that I have encounte More

by Hawerkstell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2025

In my recent two visits to service department, Caroline helped me. She was quick to understand the problem and shared how it will be solved. The service was completed within the projected time. I was del More

by ThomasK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2025

Caroline always provides me with expedient personal attention and I couldn’t be happier w her service! More

by TRICIA06106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2025

Scott at BMW was great to work with. Everything was done fast and easy. The service here is also very good. More

by RUSTY1323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2025

Always great communication that is clear and professional. Heather was great and technicians are very thorough. More

by Sue Rush
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Deritis
October 21, 2025

Heather is always welcoming when I bring in my car. She takes care of any request I have, always asking if there's anything else she can do for me. She always thanks me for coming in. And she loves big More

by BERNIE526
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2025

Pleasant experience and excellent service provided. Joseph kept me updated with timely messages and his professionalism is a credit to BMW. More

by ahrota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2025

This is the third car that purchased from Jay at West Chester BMW. I travel over an hour away, with many BMW dealers closer, to do business with them because of the level of service and their ability to More

by CHRIS@LOMBARDMETALS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2025

My experience at Westchester BMW has been superb. ..with the Sales people especially Ralph.. The service advisors have been great and the master mechanics have been superb also especially Stephen.!! More

by Dgw7000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Nofsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Blubello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2025

As always the service experience was excellent. Melissa let me know that there was a high volume in the service area and my vehicle wouldn't be completed until the next day. The vehicle was returne More

by RJK039
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
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