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BMW of West Chester
West Chester, PA
4,239 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,239 reviews
March 31, 2026
Scott is a true professional . From beginning to end my purchase was handled with the greatest of care From beginning to end my purchase was handled with the greatest of care More
by turbos7903
Verified Customer
March 31, 2026
Super easy to work with and very responsive. Able to manage my purchase remotely. Convenient services to complete the purchase. Able to manage my purchase remotely. Convenient services to complete the purchase. More
by clcdvm
March 31, 2026
I liked the loaner. Work was completed timely. Staff is courteous and salesperson was helpful and friendly Work was completed timely. Staff is courteous and salesperson was helpful and friendly More
by firo.assefi
Employees Worked With
March 30, 2026
Ralph is an awesome sales person. He provided the best pricing and service I could’ve hoped for! This is my third BMW from the West Chester dealership and I’ve never been disappointed He provided the best pricing and service I could’ve hoped for! This is my third BMW from the West Chester dealership and I’ve never been disappointed! More
by mcalamaro
March 30, 2026
My experience at BMW service at West Chester is always excellent. My new service manager, Joelle, was very professional and also took excellent care of my car's requirements. excellent. My new service manager, Joelle, was very professional and also took excellent care of my car's requirements. More
by donjudd
Employees Worked With
Joelle
March 30, 2026
Everything I expect from BMW. But do miss the video clip from the technician going over the car But do miss the video clip from the technician going over the car More
by twhopson
March 29, 2026
Amazing quality of service. Brian from MINI is a great salesperson to take care of all of your needs! Jason from finance was very professional and seamless with the whole proces Brian from MINI is a great salesperson to take care of all of your needs! Jason from finance was very professional and seamless with the whole process! More
by shaycuts
Employees Worked With
Other Employees :
Brian Leszczynski
March 29, 2026
Professional beginning you conclusion Scott explained completely my choices. Delivery was efficient . Car was presented in a spectacular way at delivery completely my choices. Delivery was efficient . Car was presented in a spectacular way at delivery More
by turbos7903
March 28, 2026
Lauren was the best - was able to secure a slot for my custom convertible build and delivered it flawlessly ahead of schedule. The end to end process was smooth, streamlined, and highly professional. Th custom convertible build and delivered it flawlessly ahead of schedule. The end to end process was smooth, streamlined, and highly professional. This dealership and their staff are top notch and I would totally buy a car from them again. This was my very first BMW and it did not disappoint! More
by aboove
