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BMW of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,057 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 3,057 reviews

March 05, 2024

BMW made my appointment very easy. They were courteous and kind making my experience very nice…..but very pricey💸💸 More

by kimmiskowic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the easy and courteous performance of our service team. Many thanks for choosing BMW of West Chester!

March 05, 2024

Joe and team are always courteous and professional during visits, loaners are always nice and clean or if waiting in the lounge it has plenty of amenities and easy to work remotely from. More

by DYLAN.FEWELL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
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Mar 06, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the courteous and professional performance delivered by Joe and our service team. Many thanks for choosing BMW of West Chester!

March 05, 2024

Everything was professional. It really helped to have a loaner car while my car was being worked on. More

by brunnerjoel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Izzi
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Mar 06, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional assistance of our service team and enjoyed the convenience of our loaner vehicle. Many thanks again for choosing BMW of West Chester!

March 05, 2024

Easy drop off and kept me informed of work being performed- quick checkout - car returned clean More

by rdwsmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the easy and efficient performance of our service team. Many thanks for choosing BMW of West Chester!

March 04, 2024

Very easy to work with, prompt communications, and service exactly as expected. Drop off and pick up were also very easy. Dropped off overnight and left the key for the earliest service appointment th More

by clgray07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

BMW of West Chester responded

We are pleased to hear your found your service experience easy and efficient experience we always strive for. Many thanks for choosing BMW of West Chester!

March 04, 2024

Great customer service! Specially sales rep Kyle went above and beyond for my purchase and explain the whole process More

by Zahid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

BMW of West Chester responded

We are thrilled to hear Kyle delivered an exceptional purchase experience for you. Many thanks for choosing BMW of West Chester!

Mar 05, 2024 -

BMW of West Chester responded

We are thrilled to hear Kyle delivered a great purchase experience for you. Many thanks for choosing BMW of West Chester!

March 03, 2024

Thanks for helping with an out of town customer with a car that had not yet arrived at the dealership. More

by chu
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

BMW of West Chester responded

We are delighted to hear hear you were so pleased with the assistance provided by our team here at BMW of West Chester!

March 01, 2024

Clean and personable environment People are nice. Place is clean. Sitting space is a nice space More

by Dtozz
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
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Mar 04, 2024 -

BMW of West Chester responded

We are delighted to hear you found our facilities a comfortable place to wait while your vehicle was being serviced. Many thanks for choosing BMW of West Chester.

February 29, 2024

Great customer service! Awsome place to do business.Would definitely go back in the future. More

by craigmack1974
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the great customer service delivered by our service team. Many thanks for choosing BMW of West Chester!

February 29, 2024

Ralph and Noel were great from start of conversation to delivery of my new car. Can definitely recommend BMW of west Chester. More

by DavParag
Recommend Dealer
Yes
Employees Worked With
Ralph Nofsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano
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Feb 29, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the purchase experience delivered by Ralph and Noel. Many thanks from all of us here at BMW of West Chester!

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