BMW of West Chester (formerly Otto's BMW)

Scott was awesome! Scott was incredibly easy to deal with. Worked very hard to help facilitate the purchase especially with my busy schedule. I would highly recommend a Scott was incredibly easy to deal with. Worked very hard to help facilitate the purchase especially with my busy schedule. I would highly recommend a visit to any prospective buyer. More

What a car buying experience should be... I actually ENJOYED buying a car at Otto’s. Ian Welsh was the consummate professional - knowledgeable about the vehicle, up front regarding the price, I actually ENJOYED buying a car at Otto’s. Ian Welsh was the consummate professional - knowledgeable about the vehicle, up front regarding the price, and willing to answer ALL my questions. I recommend Otto’s and Ian to anyone considering a BMW. More

Changing the Unpleasant to Pleasant! This is my second vehicle from Otto's and first experience with Scott Gately. While purchasing a car can often be unpleasant, dealing with Scott was This is my second vehicle from Otto's and first experience with Scott Gately. While purchasing a car can often be unpleasant, dealing with Scott was terrific from order to delivery. He was professional and responsive and ended up making the experience positive, fun and pleasant. Thanks Otto's and thank you Scott! More

Impressed with Ottos This is my 3rd BMW and my 2nd from Ottos. I am very impressed with Ian Martin and his handling of the purchase of my new car. Very personable and This is my 3rd BMW and my 2nd from Ottos. I am very impressed with Ian Martin and his handling of the purchase of my new car. Very personable and knowledgeable of the whole process. He works quickly and efficiently and always kept in touch with me throughout the whole process and building of my car. Also when I picked up my car it had its own room and note for me to see. Loved the whole experience. More

Great Sales & Service Just bought my fifth BMW from Otto's, the last two from Justice Mogano. His approach is very natural and he is very thorough - I would (and do) recom Just bought my fifth BMW from Otto's, the last two from Justice Mogano. His approach is very natural and he is very thorough - I would (and do) recommend him to anyone. Also worked with Raheem for help with the new technology and with Frank in Service over the years. A very trustworthy and knowledgeable team. More

Awesome experience! From the moment one walks into Otto’s BMW it feels like entering an old friend’s home. Everyone is welcoming and genuinely interested in helping you h From the moment one walks into Otto’s BMW it feels like entering an old friend’s home. Everyone is welcoming and genuinely interested in helping you have a wonderful experience. From the test drive to the people in the business office the experience was professional and geared towards the ultimate customer experience. My salesperson Scott was friendly, professional AND he listened to what I had to say!!! Highly recommend!!! Kim More

Great experience Had the pleasure of working with Scott recently. Very informative and got me answers to my questions in a timely manner. During delivery, his knowl Had the pleasure of working with Scott recently. Very informative and got me answers to my questions in a timely manner. During delivery, his knowledge of the product was stellar and the transaction was seamless. I would recommend Otto’s and Scott without reservation. More

Excellent Experience! I purchased a certified pre-owned 5-series through Otto's. They had a great selection of vehicles to choose from. Everyone that we interacted with w I purchased a certified pre-owned 5-series through Otto's. They had a great selection of vehicles to choose from. Everyone that we interacted with was a true professional. Our sales person, Justice, was fantastic. Excellent product knowledge and not pushy at all. The buying process was smooth and quite fast compared to my past car-buying experiences. Highly recommend! More

Great experience with new car pick-up This is our third BMW purchased through Ottos. True to form, OTTOS, and especially Justice Mogano, provided seamless and carefree service. Not one h This is our third BMW purchased through Ottos. True to form, OTTOS, and especially Justice Mogano, provided seamless and carefree service. Not one hiccup. Justice delivered outstanding service, answered any and all questions I had in a very timely manner. I highly recommend OTTOS if you are interested in purchasing a BMW or a mini. And I strongly recommend that you seek out Justice specifically for your purchase. He will do right by you. More

Best car buying experience I’ve ever had This was the best car buying experience I have ever had. Scott did a fantastic job of familiarizing us with the vehicle, showed extreme patience with This was the best car buying experience I have ever had. Scott did a fantastic job of familiarizing us with the vehicle, showed extreme patience with us, no pressure, and gave us our deal in writing. We were very impressed that Scott handled everything ands did not have to run back and forth to a manager or finance person. We’re are truly pleased with all aspects handled by Scott. More