BMW of West Chester (formerly Otto's BMW)

5th BMW This is our fifth purchase from Otto’s BMW through Heath Cameron. Every time he has delivered exceptional service and found me the right car, even whe This is our fifth purchase from Otto’s BMW through Heath Cameron. Every time he has delivered exceptional service and found me the right car, even when I wasn’t quite sure which model I wanted next. In November we will acquire our sixth BMW, and we wouldn’t deal with anyone but Heath. Wilmer is also an amazing part of the team, and he’s representative of the class act that is Otto’s. I couldn’t imagine going to another dealer. More

Excellent Experience The entire process was seamless and efficient. The team was extremely knowledgeable and was able to provide exactly what we were looking for, versus The entire process was seamless and efficient. The team was extremely knowledgeable and was able to provide exactly what we were looking for, versus what was simply available. Excellent experience. More

Very friendly and attentive This was our first visit to Otto’s and also our first BMW purchase. We were greeted warmly when we entered the dealership. Ian M. was very attentive a This was our first visit to Otto’s and also our first BMW purchase. We were greeted warmly when we entered the dealership. Ian M. was very attentive and asked questions ensuring he knew exactly what we were looking for in a new car. More

Awesome Experience Just completed my 9th purchase from Ottos and sales professional Heath Cameron. Like all of the others this was literally seamless. I was in and out Just completed my 9th purchase from Ottos and sales professional Heath Cameron. Like all of the others this was literally seamless. I was in and out in less than an hour. The service was white glove, negotiations were easy and the car is incredible. More

Otto's was a pleasure Ian Welsh at Otto's BMW made my purchase of a certified per-owned BMW a pleasure. Ian made every effort to address all of my questions and accommodat Ian Welsh at Otto's BMW made my purchase of a certified per-owned BMW a pleasure. Ian made every effort to address all of my questions and accommodate my schedule during the purchase process. I am extremely pleased with my new vehicle as well as my treatment at Otto's. I highly recommend both Ian Welsh and Otto's for anyone looking to purchase a BMW! More

They go the extra mile! My first purchase of a BMW was at Otto's in 2013. After several failed attempts to rectify a squeaky door, the owner gave me a call. Knowing that I My first purchase of a BMW was at Otto's in 2013. After several failed attempts to rectify a squeaky door, the owner gave me a call. Knowing that I was not happy with the remedy for the squeaky door of my brand new car, the owner invited me to the dealership and gave me an offer that just blew me away. With a small adjustment to allow for the mileage on my car, Mr. Vadasz allowed me to order a new car. WOW! Otto's has earned my business, my loyalty. Just took delivery of a 2019 330i. After several weeks met with Brian Menda, Otto's delivery specialist. Brian walked me through the electronics of this amazing car. Brian did an outstanding job of explaining the numerous features of the car. Brian was very clear and concise and most importantly, very patient. He certainly knows this car in depth. I got clear answers to all of my questions. EVERYONE at this dealership, from my client advisor, Ralph Nofsinger, to service (Bill Cosenza and Chris Clayton) to parts (Anthony Blubello) to the owner (Michael Vadasz), are people who are honest, respectful, considerate and understanding. Love my car and Otto's BMW!! More

BMW Genius Brian Menda did an outstanding job at walking me through all of the features of my new BMW. He was extremely knowledgeable and great approach. Brian Menda did an outstanding job at walking me through all of the features of my new BMW. He was extremely knowledgeable and great approach. More

First BMW - An Experience to Remember! This was my first BMW purchase and I couldn't be happier. Justice Mogano was very knowledgeable and made sure I knew everything about the car and int This was my first BMW purchase and I couldn't be happier. Justice Mogano was very knowledgeable and made sure I knew everything about the car and introduced me to the BMW difference. The entire experience, from first phone call to driving off the lot, was nothing but professional, supportive, and extremely customer focused. I would have no hesitation in recommending Otto's and Justice to anyone thinking of a move to BMW. More

Great service! This is the second car I purchased from Otto's. Justice Mogano is excellent to work with. Very customer oriented. Makes it hard to go anywhere else This is the second car I purchased from Otto's. Justice Mogano is excellent to work with. Very customer oriented. Makes it hard to go anywhere else! More

Great, friendly experience purchasing an off-leased vehicle I was looking for a 2016 off-lease fully loaded BMW 3 series to replace my 2006 BMW 325i. Scott listened closely to my needs and recommended options I was looking for a 2016 off-lease fully loaded BMW 3 series to replace my 2006 BMW 325i. Scott listened closely to my needs and recommended options for me to consider. He searched diligently until he located a car that was a good match. He was always very friendly and never tried to sell me more than what I needed/wanted. I would recommend him without reservations. Also, Otto's did a great job of prepping the car. When Scott delivered the car, it was immaculate. More