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BMW of West Chester - Service Center

West Chester, PA

4.7
838 Reviews

838 Reviews of BMW of West Chester - Service Center

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May 06, 2025

5 star experience from the moment I got out of my car to drop off. Amy was quick and efficient and the work station area for me to work during the service was comfortable with snakes and drinks as well as b More

by dean.raughley
Recommend Dealer
Yes
Employees Worked With
Amy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hinkle
May 06, 2025

The technician did not reprogram about the service he did I serviced my vehicle and changed engine and brake oil but I still get messages. It needs to be changed. More

by MARO1953
Recommend Dealer
No
Employees Worked With
Heather Deritis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Deritis
May 05, 2025

Staff is welcoming and professional. Service was prompt and the process is efficient. Keeps me coming back for my service needs More

by JCISTERINO
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
May 05, 2025

Efficient service. No thank you. I'm not happy that the dealership is going to begin charging a fee for me to pay with a credit card. This is your cost of owning a busi More

by drsalladino
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Deritis
May 03, 2025

While this dealership changed owners a few years ago the owners have maintained courteous and reliable service. The fact that our primary contact has continued to support us has been important to our confid More

by HJMOROZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

She was informative and courteous Tele in the loop even though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your d More

by ESTEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Izzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Combs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Good customer service and inspection was outstanding because they found that I needed additional repairs thanks More

by dashon1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Izzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Combs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hinkle
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Friendly efficient service Able to address all maintenance needs of my vehicle in a timely way More

by NEYGUYS
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Adinolfi
April 28, 2025

Fast efficient pleasant. Car returned looking new. Will continue doing business with BMW of West Chester. More

by DRBDOG
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cosenza
April 27, 2025

Awesome service, communication was good, car was very clean and ran well, and it was done in a timely manner. More

by JUNE.TEUFEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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