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BMW of West Chester
West Chester, PA
3,620 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,280 service reviews
November 24, 2025
Joe is always so friendly and helpful and looking for ways to save me money. The whole team at BMW always goes above and beyond to make the experience pleasant and so I always bring my car there for ever ways to save me money. The whole team at BMW always goes above and beyond to make the experience pleasant and so I always bring my car there for every service! More
by akellyfish
Verified CustomerEmployees Worked With
Joe
November 24, 2025
Fast and clear. Goo options to select service and payment via text. Quick and easy Goo options to select service and payment via text. Quick and easy More
by ELIHOLGUIN
November 24, 2025
I'm on my 7th 5 series from Ottos/West Chester. I wouldn't go anywhere else to buy or have service. I wouldn't go anywhere else to buy or have service. More
by FINNEGAN2
November 24, 2025
Everything was as expected and quick. Plus Melissa helped out with questions on my other car. Plus Melissa helped out with questions on my other car. More
by LUCAS.UPDEGRAPH
Employees Worked With
November 24, 2025
Attentive to my time, coverage by other managers when yours is not available , hour of operations is good yours is not available , hour of operations is good More
by FOODZ1
Employees Worked With
November 23, 2025
I brought my BMW in for service and was blown away by the professionalism and quality of work. The advisors were honest, kept me updated throughout the day.The technician’s attention to detail was excellent. professionalism and quality of work. The advisors were honest, kept me updated throughout the day.The technician’s attention to detail was excellent. More
by Hassan11
November 23, 2025
Amazing checking in getting a rental and leaving is so quick and painless. And when picking up your vehicle is just as fast. quick and painless. And when picking up your vehicle is just as fast. More
by JOEB18
November 23, 2025
Joe Izzi is my point of contact with Westchester BMW. He is amazing. He is a good communicator and very transparent. I will continue to give him my business. He is amazing. He is a good communicator and very transparent. I will continue to give him my business. More
by Fredaltierijr
