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BMW of West Chester - Service Center

West Chester, PA

4.7
876 Reviews

876 Reviews of BMW of West Chester - Service Center

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January 13, 2024

Always, excellent! Great Hospitality & friendly service. Always good communication and warm welcoming greetings. Always, excellent! Great Hospitality & friendly service More

by droberson92
Recommend Dealer
Yes
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Jan 15, 2024 -

BMW of West Chester responded

We are gratified to hear your have continued to be so pleased with the friendly and communicative assistance delivered consistently by our service team here at BMW of West Chester!

January 13, 2024

I was walked thru every step of the way of what was being done to my car More

by tyronracks
Recommend Dealer
Yes
Employees Worked With
Harold
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Jan 15, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the thorough assistance delivered by our service team. Many thanks from all of us here at BMW of West Chester!

January 13, 2024

The dealership is Clean, courteous staff and was not pushy in having to do the recommended services. More

by iankenny1641
Recommend Dealer
Yes
Employees Worked With
Harris Harold
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Jan 15, 2024 -

BMW of West Chester responded

We are truly gratified to hear your were so pleased with the courteous performance delivered by our service team. Many thanks from all of us here at BMW of West Chester!

January 13, 2024

heather was pleasant. love the lounge great snacks & coffee wifi is helpful to do work More

by Vjain
Recommend Dealer
Yes
Employees Worked With
heather
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Jan 15, 2024 -

BMW of West Chester responded

Thank you for your kind compliments for Heather. We are pleased to hear you found our waiting area a comfortable and productive option for your service visit. Many thanks for choosing BMW of West Chester!

January 13, 2024

The visit was fine, it took a little longer than expected but I was treated well and was comfortable in the waiting area More

by asanghamd
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Adinolfi
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January 13, 2024

Always a pleasant and complete visit My expectations are not only met but exceeded the majority of the time More

by KAVotta
Recommend Dealer
Yes
Employees Worked With
Harold Harris
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Jan 15, 2024 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with the performance of our service team here at BMW of West Chester!

January 13, 2024

I needed my inspection and emissions stickers replaced because of a windshield replacement. My car was inspected and stickers reissued. More

by Elise.simonian
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
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Jan 15, 2024 -

BMW of West Chester responded

We are pleased to hear were able to assist you effectively. Many thanks for choosing BMW of West Chester!

January 13, 2024

Excellent! ! Frank is a great advisor. I have known him for over 30 years. Great job More

by odipaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Adinolfi
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Jan 15, 2024 -

BMW of West Chester responded

We are gratified to hear you have been so pleased with the assistance delivered by Frank over the year. Many thanks from all of us here at BMW of West Chester!

January 13, 2024

Timely, answered my questions,'treat me with respect and quality vehicle service Did a great job More

by ksharad60
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Adinolfi
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Jan 15, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the respectful and timely assistance delivered by our service team. Many thanks from all of us here at BMW of West Chester!

January 13, 2024

They said car won't pass inspection & need 5K job done but part unavailable- my original dealership reviewed the report & said that problem does not fail inspection More

by meena1671
Recommend Dealer
No
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