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BMW of West Chester - Service Center
West Chester, PA
851 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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851 Reviews of BMW of West Chester - Service Center
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April 08, 2025
Always a top notch experience. Easy to deal with. Not hard to schedule unless you need a loaner. Then you’re a little further out. Easy to deal with. Not hard to schedule unless you need a loaner. Then you’re a little further out. More
by MJGJR129
Verified CustomerEmployees Worked With
April 08, 2025
Great people. The dealership is easy to get to from where I live and always fast service. The dealership is easy to get to from where I live and always fast service. More
by FUZZYME
April 08, 2025
Great service and communication. Always a pleasure to get such friendly, prompt, and professional service. Always a pleasure to get such friendly, prompt, and professional service. More
by pamkelley1
April 05, 2025
Customer service is great each time I bring my car for service. Thank you to Heather service. Thank you to Heather More
by Monique
Employees Worked With
April 05, 2025
I’m pleased with my service and the communication from my service coordinator but the cost of service has gone through the roof. BMW needs to research how to cater to the average population of BMW owners. service coordinator but the cost of service has gone through the roof. BMW needs to research how to cater to the average population of BMW owners. More
by arleneoconnor
Employees Worked With
April 05, 2025
Great customer service and the technicians provide great feedback back on customer concerns. Unfortunately, the loaner car program has changed, however as ong as I keep receiving great communication and ser feedback back on customer concerns. Unfortunately, the loaner car program has changed, however as ong as I keep receiving great communication and service, I will continue to visit this location. More
by prentis c.
Employees Worked With
April 03, 2025
Service above and beyond. That says it all and there’s no more to say. That says it all and there’s no more to say. More
by MONAPHILLIPS614@gmail.com
Employees Worked With
April 03, 2025
Everyone is very nice at BMW but if Jiffy Lube can do an oil change in 15 minutes I feel that 2 hrs and 45 minutes is a little excessive for your service shop when I have a scheduled time slot. oil change in 15 minutes I feel that 2 hrs and 45 minutes is a little excessive for your service shop when I have a scheduled time slot. More
by Owen
Employees Worked With
April 02, 2025
Great customer service as usual. The staff was accommodating and went above and beyond expectations. The staff was accommodating and went above and beyond expectations. More
by jwolf06
Employees Worked With
March 30, 2025
Heather was amazing she helped me with everything I needed, and was able to get me an appointment as soon as possible. needed, and was able to get me an appointment as soon as possible. More
by chris
Employees Worked With
