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BMW of West Houston
Katy, TX
469 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center.
BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 469 reviews
August 26, 2025
I ordered a car from this dealership only to find out several days later it had already been sold to someone else - after I already had gone through the documentation, credit, and finance process. I was several days later it had already been sold to someone else - after I already had gone through the documentation, credit, and finance process. I was told a manager would reach out to try to find an amicable resolution, only to never receive a call. Throughly disappointed. More
by sebastian329
Employees Worked With
August 25, 2025
Izze is truly such an asset to this dealership. He made sure to address us as soon as he saw us outside, regretted us inside, opened the door for our daughter during the test drive to let her in an He made sure to address us as soon as he saw us outside, regretted us inside, opened the door for our daughter during the test drive to let her in and out, memorized her name, set expectations and exceeded them in every aspect! From the time we walked into the dealership to the day we walked out with our brand new 2026 X5 he was super communicative, professionally, and personal in the right ways! He even made sure to include a little teddy bear with a BMW hoodie for our daughter upon taking the car home! More
by Alexis Enis
August 23, 2025
This is the way a car buying experience should. A pleasure. The sales advisor was professional yet personable Vey accommodating And informative. A pleasure. The sales advisor was professional yet personable Vey accommodating And informative. More
by denmark
Employees Worked With
Jacob Garza
August 23, 2025
Loved the greeting ,as we entered the dealership. As we asked to see our sales person Mr Bilal Saeed,he was already in front of us.Bilal showed and explained everything very clearly in detail. Thor As we asked to see our sales person Mr Bilal Saeed,he was already in front of us.Bilal showed and explained everything very clearly in detail. Thorough paperwork, with no waste of time, we signed all important documents. We test drove with Bilal,who patiently explained and answered each question we had.I am glad we dealt with such fine salesman. I must say this dealership has Bilal as an asset. Congratulations. More
by sterlingz4
Employees Worked With
Mr Bilal Saeed
August 12, 2025
I’m happy I chose this dealership, the GM Charles connan and team went above and beyond to address the few issues with my purchase, involving the whole team to resolve small issue, im happy I bought connan and team went above and beyond to address the few issues with my purchase, involving the whole team to resolve small issue, im happy I bought my car with them at the BMW of West Houston, everyone there from Tommy Huk, Camilo and the mechanic team, I’m so happy with my car, Thank you so much to everyone, Special thanks to Charles cannon for the special attention for listening quietly to me about my concern, I will definitely recommend my family and friends to visit the dealership in the future shopping for a car, Thank you so much to Everyone at BMW of west Houston, I’ll definitely be back in the future. Best regards. More
by Otrevino55
August 10, 2025
Great dealership. 2nd car purchase from them Guaranteed to want your business. Professional and courtesy to all you car buying needs. 2nd car purchase from them Guaranteed to want your business. Professional and courtesy to all you car buying needs. More
by steven.roethler
Employees Worked With
Mo
August 02, 2025
Brendan and Tommy Luke were very helpful with my car purchase would definitely recommend this dealership ! purchase would definitely recommend this dealership ! More
by bmessi02
Employees Worked With
Other Employees :
Brendan smith
July 31, 2025
BMW West is top tier! ! Everyone there is helpful. My salesperson Chris Blair was phenomenal and his knowledge of my car was nothing short of amazing!! The finance manager ! Everyone there is helpful. My salesperson Chris Blair was phenomenal and his knowledge of my car was nothing short of amazing!! The finance manager Corey Pitre was very detail oriented and patient with all of my questions. They have earned a lifetime customer. More
by brandeenicole39
Employees Worked With
Chris Blair Sales
July 28, 2025
Bilal is an exceptional employee who made the buying process seamless and has one of the best customer service, and to put icing on the cake,, the Finance Manager Raymond explained everything very well. process seamless and has one of the best customer service, and to put icing on the cake,, the Finance Manager Raymond explained everything very well. I’ll not think twice before referring anyone to BMW of WH to buy used or new car. Keep the good job going. More
by David
Employees Worked With
Bilal, and Raymond
July 22, 2025
Jacob was the best! He understood my needs and worked with me until we completed the deal. He was very patient and had excellent customer service! He understood my needs and worked with me until we completed the deal. He was very patient and had excellent customer service! More
by kimberlymatthews06
Employees Worked With
