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BMW of West Houston

Katy, TX

4.8
463 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center. BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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20822 Katy Freeway

Katy, TX

77449

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Showing 463 reviews

August 02, 2025

Brendan and Tommy Luke were very helpful with my car purchase would definitely recommend this dealership ! More

by bmessi02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carsten Middlelhede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Luk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Ghassemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan smith
Aug 05, 2025 -

BMW of West Houston responded

We are so glad to hear that Brendan and Tommy provided exceptional service and helped with your car purchase. We strive to provide top-notch customer experiences and we truly appreciate your recommendation! Thank you for choosing our dealership.

July 31, 2025

BMW West is top tier! ! Everyone there is helpful. My salesperson Chris Blair was phenomenal and his knowledge of my car was nothing short of amazing!! The finance manager More

by brandeenicole39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Blair Sales
Jul 31, 2025 -

BMW of West Houston responded

Thank you for your amazing review! We are thrilled to hear that you had such a great experience at BMW West. Our team takes pride in providing exceptional service and we look forward to having you as a customer for life. See you soon!

July 28, 2025

Bilal is an exceptional employee who made the buying process seamless and has one of the best customer service, and to put icing on the cake,, the Finance Manager Raymond explained everything very well. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bilal, and Raymond
Jul 31, 2025 -

BMW of West Houston responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 22, 2025

Jacob was the best! He understood my needs and worked with me until we completed the deal. He was very patient and had excellent customer service! More

by kimberlymatthews06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

BMW of West Houston responded

Hi thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

July 21, 2025

Everyone was so nice! All paperwork was ready it was an enjoyable visit and Berj was fantastic ! ❤️ More

by Maxie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond
Jul 23, 2025 -

BMW of West Houston responded

Hi Maxie, we are so pleased you enjoyed your visit to BMW of West Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2025

The dealership was nice and clean. The customer service was top notch. I had the best experience More

by mrsogunson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baba Maiga
Jul 22, 2025 -

BMW of West Houston responded

Hi, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2025

Polite, knowledgeable, efficient and diligent. We had a great purchase experience. Smooth and fast. We recommend this dealer More

by BMW Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
“Baba”
Jul 15, 2025 -

BMW of West Houston responded

We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2025

Solid experience. Bilal Saeed was responsive and helpful. It was an absolute pleasure talking and working with Ming Xu. I highly recommend purchasing from BMW of West More

by darbh0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t recall any interaction with management
Jul 15, 2025 -

BMW of West Houston responded

We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

Great service and friendly atmosphere. Highly recommend Tommy Luk and BMW of West Houston for your next purchase. More

by Mrbarnett12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Luk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

BMW of West Houston responded

We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2025

Tommy Luk and his team have helped me get the best experience for 6 cars and counting, they make the experience better than I have ever had. Go see him if you want a great experience! More

by Youdi Cheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Luk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Lopez, Ming Xu
Jul 11, 2025 -

BMW of West Houston responded

Hi Youdi, your satisfaction is our top priority. Thank you for taking the time to leave a review about your experiences with us. Take care!

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