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BMW of West Houston
Katy, TX
316 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center.
BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 316 reviews
August 12, 2020
Great They did a really great job getting me a vehicle that I am very happy with. I appreciate them being straightforward and to the point. They did a really great job getting me a vehicle that I am very happy with. I appreciate them being straightforward and to the point. More
by Adamdrhodes
Helpful August 05, 2020
Go see Tommy Five vehicles from BMW West and four of those from Tommy. Completely different vehicles (age, price, make) each time but always the same excellent hel Five vehicles from BMW West and four of those from Tommy. Completely different vehicles (age, price, make) each time but always the same excellent help, care and attention from Tommy. With additional support from Alonso you can’t ask for a better team and car buying experience. Be it another new or used vehicle my first stop is with these guys. Haven’t gone wrong yet. When it’s time for a service, Joanna Wolf has always taken care of things. Thank You! More
by Adrian.kubran
July 27, 2020
First class BMW dealer Highly recommend BMW of West Houston. They set the bar for other complimentary dealerships. Tommy Luk and Alonso Munozcano are exceptional and consist Highly recommend BMW of West Houston. They set the bar for other complimentary dealerships. Tommy Luk and Alonso Munozcano are exceptional and consistently go above and beyond to ensure client satisfaction. Pre-Sale and Post-Sale both Tommy and Alonso have ensured all my questions and concerns about my vehicle were addressed. They are both very reliable and follow through on their commitments. BMW West Houston is the premiere BMW dealership in the greater Houston area. More
by jaime.mani
July 24, 2020
Super fast and friendly Was able to pick the car online and handle everything remote- Tommy was excellent and made this surprise for my husband perfect! Thank you Tommy and t Was able to pick the car online and handle everything remote- Tommy was excellent and made this surprise for my husband perfect! Thank you Tommy and team! More
by Bvega1
Employees Worked With
July 21, 2020
Outstanding experience at Momentum BMW West Houston We were in the market for a certified vehicle. Tommy Luk was my salesman and he was extremely knowledgeable, responsive, transparent, and fair. Over We were in the market for a certified vehicle. Tommy Luk was my salesman and he was extremely knowledgeable, responsive, transparent, and fair. Overall, most of the transaction was completed over the phone and the I purchased an excellent vehicle at a great price with an amazing warranty. I would certainly purchase another vehicle from BMW West Houston - Tommy Luk provided outstanding service, honesty, and a very good deal. More
by Mireolatham
Employees Worked With
July 21, 2020
Tommy luk is a great guy good salesman I will recommend Him Straight to the point no runaround thanks a lot man I’m real happy with this car first time ever buying a new car will go back once I pay this of Him Straight to the point no runaround thanks a lot man I’m real happy with this car first time ever buying a new car will go back once I pay this off going straight to Tommy More
by Demeciocruz2308
July 14, 2020
BMW West H-town has always been great at finding the right car, accommodating my schedule, and providing an excellent service experience, pre and post sale. Thanks Tommy L and team. Cheers. right car, accommodating my schedule, and providing an excellent service experience, pre and post sale. Thanks Tommy L and team. Cheers. More
by Adam.g.rodriguez
July 14, 2020
Awesome service Loved the experience . Tommy Luk was great and having someone as knowledgeable as Alonso made us feel comfortable and confident of our decision. Aweso Loved the experience . Tommy Luk was great and having someone as knowledgeable as Alonso made us feel comfortable and confident of our decision. Awesome duo. More
by David_madaffri
July 08, 2020
John Blevins is AWESOME!! Friendly staff and excellent customer service....the loaner car was really nice..maybe time for an upgrade. Thanks again John! Ms Hicks customer service....the loaner car was really nice..maybe time for an upgrade. Thanks again John! Ms Hicks More
by bevpa2017
Employees Worked With
John Blevin
May 17, 2020
I came to the dealership not knowing what to expect. Tommy Luk game me the best customer experience anyone could expect. Went out his way to make sure i knew how all the components in the truck worked. Tommy Luk game me the best customer experience anyone could expect. Went out his way to make sure i knew how all the components in the truck worked. Let me test drive the car to show my wife the truck. Thanks a million Tommy. More
by mjgayao
Employees Worked With
