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BMW of West Houston
Katy, TX
475 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center.
BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 475 reviews
August 12, 2025
I’m happy I chose this dealership, the GM Charles connan and team went above and beyond to address the few issues with my purchase, involving the whole team to resolve small issue, im happy I bought connan and team went above and beyond to address the few issues with my purchase, involving the whole team to resolve small issue, im happy I bought my car with them at the BMW of West Houston, everyone there from Tommy Huk, Camilo and the mechanic team, I’m so happy with my car, Thank you so much to everyone, Special thanks to Charles cannon for the special attention for listening quietly to me about my concern, I will definitely recommend my family and friends to visit the dealership in the future shopping for a car, Thank you so much to Everyone at BMW of west Houston, I’ll definitely be back in the future. Best regards. More
by Otrevino55
August 10, 2025
Great dealership. 2nd car purchase from them Guaranteed to want your business. Professional and courtesy to all you car buying needs. 2nd car purchase from them Guaranteed to want your business. Professional and courtesy to all you car buying needs. More
by steven.roethler
Employees Worked With
Mo
August 02, 2025
Brendan and Tommy Luke were very helpful with my car purchase would definitely recommend this dealership ! purchase would definitely recommend this dealership ! More
by bmessi02
Employees Worked With
Other Employees :
Brendan smith
July 31, 2025
BMW West is top tier! ! Everyone there is helpful. My salesperson Chris Blair was phenomenal and his knowledge of my car was nothing short of amazing!! The finance manager ! Everyone there is helpful. My salesperson Chris Blair was phenomenal and his knowledge of my car was nothing short of amazing!! The finance manager Corey Pitre was very detail oriented and patient with all of my questions. They have earned a lifetime customer. More
by brandeenicole39
Employees Worked With
Chris Blair Sales
July 28, 2025
Bilal is an exceptional employee who made the buying process seamless and has one of the best customer service, and to put icing on the cake,, the Finance Manager Raymond explained everything very well. process seamless and has one of the best customer service, and to put icing on the cake,, the Finance Manager Raymond explained everything very well. I’ll not think twice before referring anyone to BMW of WH to buy used or new car. Keep the good job going. More
by David
Employees Worked With
Bilal, and Raymond
July 22, 2025
Jacob was the best! He understood my needs and worked with me until we completed the deal. He was very patient and had excellent customer service! He understood my needs and worked with me until we completed the deal. He was very patient and had excellent customer service! More
by kimberlymatthews06
Employees Worked With
July 13, 2025
Solid experience. Bilal Saeed was responsive and helpful. It was an absolute pleasure talking and working with Ming Xu. I highly recommend purchasing from BMW of West Bilal Saeed was responsive and helpful. It was an absolute pleasure talking and working with Ming Xu. I highly recommend purchasing from BMW of West Houston. Great people More
by darbh0
Employees Worked With
Don’t recall any interaction with management
