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BMW of West Houston

Katy, TX

4.8
434 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center. BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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20822 Katy Freeway

Katy, TX

77449

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Showing 434 reviews

April 21, 2020

Great SUV for wife and kids Chris Blair found the perfect X5 for my wife's first vehicle. She is Filipina and just entered the US in August 2019, having never driven before. No More

by NativH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Blair
Apr 24, 2020 -

BMW of West Houston responded

Nativh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2020

Juan was a great guy to work with in the service department. He was very professional and knowledgeable and he able to assist me with all of my needs. More

by roncortez357
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado, Jose Maldonado
Apr 21, 2020 -

BMW of West Houston responded

Roncortez357, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston!

April 17, 2020

Berj helped me purchase a dream car for my wife. He is the best at what he does, and very easy to make a good deal. I’m very happy with the purchase of this new car it was easy fast and informative transa More

by Matthew Duncan
Recommend Dealer
Yes
Employees Worked With
Berj Khanoyan
Apr 21, 2020 -

BMW of West Houston responded

Matthew Duncan, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2020

The customer service was very satisfying and efficient. When I walked in it was such a warm welcome, and every single employee was pleasant and delightful. More

by Carrie Greenwood
Recommend Dealer
Yes
Employees Worked With
Alexis, Andy, Berj Khanoyan
Apr 14, 2020 -

BMW of West Houston responded

Carrie Greenwood, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston!

April 10, 2020

Raymond did everything that he could to make this deal work. He listened to my wants and he made it happen. Thank you so much! More

by Tonya
Recommend Dealer
Yes
Employees Worked With
Raymond Carrigan
Apr 14, 2020 -

BMW of West Houston responded

Tonya, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, BMW of West Houston

April 09, 2020

Great Experience at BMW The experience was nice from beginning to end. I was greeted at the front desk by Emma with a friendly smile and she offered me water and snacks! She More

by mr.bgsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma at the front desk, Alexis in finance, Berj Khanoyan
Apr 14, 2020 -

BMW of West Houston responded

Mr.bgsjr, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 09, 2020

BMW West Houston is clean modern interior and there are good selection of BMW. Working with Berj Khanoyan from start to finish nothing but the best services (speedy & streamlined). My overall experience wa More

by qsangk
Recommend Dealer
Yes
Employees Worked With
BMW Geniuse!, Berj Khanoyan
Apr 14, 2020 -

BMW of West Houston responded

Qsangk, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston!

April 09, 2020

Working with Berj was absolutely easy!!! So much so that we wound up getting two vehicles. He was super responsive to all of my inquiries and explained the process quite well. Every step of the way I had co More

by Tia
Recommend Dealer
Yes
Employees Worked With
Berj Khanoyan
Apr 14, 2020 -

BMW of West Houston responded

Tia, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 09, 2020

Excellent sales and service. Every one I have worked with has been awesome. That's the place to buy a car with no problems. They take care of their customers More

by toniannrobinson051979
Recommend Dealer
Yes
Employees Worked With
Joanna Wolf, Lourdes Ymson, Raymond Carrigan
Apr 14, 2020 -

BMW of West Houston responded

Hi Toniannrobinson051979, thank you so much for your positive comments about BMW of West Houston! We look forward to your next visit! Take care!

April 09, 2020

Berj did an amazing job on delivering me my brand new 740. From the selection of vehicles price and professionalism from not only Berj but his assistant Juan and the whole team. Will definitely recommend More

by amaglio15
Recommend Dealer
Yes
Employees Worked With
Angelo Maglio , Juan Maldonado, Charles Cannon, Lourdes Ymson, Berj Khanoyan
Apr 14, 2020 -

BMW of West Houston responded

Amaglio15, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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