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BMW of West Houston
Katy, TX
434 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center.
BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 434 reviews
April 09, 2020
Berj was a very responsive sales that placed my family satisfaction over just obtaining a sale. He didnt hesitate to search the country and coordinated with other dealerships to get my wife the exact car satisfaction over just obtaining a sale. He didnt hesitate to search the country and coordinated with other dealerships to get my wife the exact car she desired. More
by j.barnes5722
Employees Worked With
Other Employees :
Juan the BMW Expert, Lourdes Ymson, Berj Khanoyan
April 08, 2020
Great service! Great dealership! Berj and Lourdes are very easy to work with. Will Buy again from bmw of west Houston. Thanks you! Diane Hoang very easy to work with. Will Buy again from bmw of west Houston. Thanks you! Diane Hoang More
by Diane Hoang
Employees Worked With
Juan Maldonado, Lourdes Ymson, Berj Khanoyan
April 07, 2020
Our salesman, Raymond was professional and made our buying experience pleasant. He was there for us throughout the entire process and made sure we were taken care of at all times. buying experience pleasant. He was there for us throughout the entire process and made sure we were taken care of at all times. More
by Elizabeth_c
Employees Worked With
Jose Maldonado, Raymond Carrigan
April 03, 2020
I had a wonderful car buying experience today with Jose Martell! First of all he’s very personable and down to earth. Working with him I felt like I made a friend! He made the car buying experience seamles Martell! First of all he’s very personable and down to earth. Working with him I felt like I made a friend! He made the car buying experience seamless and I am so thrilled to have my own “ultimate driving machine!” If you’re in the market for a BMW come to BMW West Houston and ask for Jose! A++++ More
by mboyden
Employees Worked With
Tariq Sallad , Jose Martell
March 24, 2020
Jose was incredible! He’s been our go-to for the past couple of years and he never disappoints! He picked this car out for me, all I had to do was approve! Thank you, Jose, you’re the best! Errol is couple of years and he never disappoints! He picked this car out for me, all I had to do was approve! Thank you, Jose, you’re the best! Errol is always great always as well! Certainly a pleasure to do business with! Thank you, Errol for always helping and adding to our BMW experience. These two are definitely the example of customer service. BMW has been our home for as long as we can remember and with the service and attention these two give us, that won’t be changing any time soon! Thank you guys! More
by R-P.
Employees Worked With
March 19, 2020
Everyone was so nice and there was no pressure or uncomfortable moments, Berj is an excellent representative for you. I have nothing negative to say. uncomfortable moments, Berj is an excellent representative for you. I have nothing negative to say. More
by pferch
Employees Worked With
Finance guy, Berj Khanoyan
March 18, 2020
Excellent experience working with the dealership .Juan an Berg where very professional and courteous very happy with my purchase!! I will be looking forward to more business with Bmw of West Houston!! Berg where very professional and courteous very happy with my purchase!! I will be looking forward to more business with Bmw of West Houston!! More
by Gzmax
Employees Worked With
Lourdes Ymson, Berj Khanoyan
March 18, 2020
He's the sole reason I went with BMW. Amazing, exceptional service and made car buying an actual enjoyable experience! Went above & beyond! Highly recommended!!! exceptional service and made car buying an actual enjoyable experience! Went above & beyond! Highly recommended!!! More
by Jules
Employees Worked With
Brooke, Juan Maldonado, Berj Khanoyan
February 20, 2020
Wonderful experience purchasing a vehicle. Jose and Alexis did an excellent job. I will continue to purchase all my vehicles from them. Keep up the god work. Alexis did an excellent job. I will continue to purchase all my vehicles from them. Keep up the god work. More
by cyruswashingtonjr
Employees Worked With
Jose Martell
