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BMW of West Houston

Katy, TX

4.8
446 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center. BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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20822 Katy Freeway

Katy, TX

77449

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Showing 446 reviews

September 20, 2017

Awesome service. Cash does an amazing job helping with any issues I have relating my X5. His team provides the best BMW service in the Houston area. More

by bmwblackx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cash Jacobson
September 20, 2017

Very good. Cash has lots of experience with the brand. He provides excellent customer service. I recommend is you own a BMW to see Cash for all you vehicle needs More

by GenBMW
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cash Jacobson
September 19, 2017

My favorite service center The BMW of West Houston service center is not just another service center, it is reliable, honest, fast, and they hired the best possible experts in t More

by mapisape
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Errol Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Moncada, Mike Shaddock, Juan Maldonado, Gustavo Quintero, Lourdes Ymson, Cash Jacobson
September 19, 2017

Cash is the best in the biz Cash has been taking care of my cars for over ten years. He is an expert diagnostician and his customer service goes above and beyond any in the indus More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cash Jacobson
September 19, 2017

Excellent to work with Cash is so great at quickly making an appointment - and once I'm there, getting me through the line fast too. I trust Cash and he is great at communic More

by StaceyN
Recommend Dealer
Yes
Employees Worked With
Cash Jacobson
September 18, 2017

It was a great experience The salesman Jose Martell was very helpful and knowledgeable in helping me make the decision to buy the car. He made me feel like I was at home and More

by Bwmledzep63
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martell
September 17, 2017

Excellent customer service Going to this service center since they opened. Always helpful, courteous and easy to work with. Have been lucky eniugh to have the same service advis More

by Mollyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cash Jacobson
September 16, 2017

Simply exceptional. I have been a customer of BMW west for 6 years. A really good customer. In 6 years I have bought 6 cars from BMW West, spending over $350k. The reason More

by Txmusclejock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cash Jacobson
September 16, 2017

Outstanding quality and honesty! Cash is an invaluable resource in promoting not only customer satisfaction but also in maintaining and improving brand dealership reputation, ensuring More

by Mdebuyl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado, Shaun Rackley, Cash Jacobson
September 16, 2017

Prompt and Polite Knowing that any car issues are an inconvenience, Cash Jacobson is always polite and quick at assessing your needs. If it can not be taken care of qui More

by Beemer Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cash Jacobson
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