BMW of West Springfield

I was in the market for a new all wheel drive family sedan. Meet with Gualter whose product knowledge of the BMW line of vehicles was amazing. After spending a few hours with him and going through my sedan. Meet with Gualter whose product knowledge of the BMW line of vehicles was amazing. After spending a few hours with him and going through my wants and needs; I decided on a 5 series. I returned a few days later with my wife and Gualter was able to find the perfect car that meet all of her requirements. From start to finish he made the whole process a seemless transaction that we felt comfortable with. The price was fantastic! The service we received and attention to the smallest details made us happier than we have ever been purchasing a vehicle. The whole team made us feel welcomed....like we were family. We will be sure to recommend BMW West Springfield to all of our freinds and family members. Thanks again. More

Went in and worked with Bryan he was passionate and knowledgeable about the cars and seemed to take genuine interest in what I wanted. Would definitely go back and buy another vehicle from him. knowledgeable about the cars and seemed to take genuine interest in what I wanted. Would definitely go back and buy another vehicle from him. More

I was in having some work done on my current car and was looking around the showroom at the newer cars. Bryan introduced himself and was extremely polite and helpful from the start. He was able to answer al looking around the showroom at the newer cars. Bryan introduced himself and was extremely polite and helpful from the start. He was able to answer all of my questions about the car and never tried to push me into buying it like a lot of other salesmen will try to do. Some of the terms he used were a little advanced, but he was able to explain the benefits and features in terms someone who isn't so advanced with cars can understand. More

I came in to look around at the 3/5 series. I have a hard time deciding which one I would like best. I met Bryan while i was there. He was very knowledgeable of the different series cars. I felt like he was time deciding which one I would like best. I met Bryan while i was there. He was very knowledgeable of the different series cars. I felt like he was helping me instead of how the usual car salesman probes/bugs you, no pressure whatsoever. I left on a happy note and discussed with him that I was not ready at this time, but when I am he's the man for me. More

Dani was very attentive and patientduring our two visits to the dealership, taking the time to explain all the features and benefits of owning a BMW as compared to other car models we were considering at th to the dealership, taking the time to explain all the features and benefits of owning a BMW as compared to other car models we were considering at the time. We are very happy with the service provided and love our new car! More

Bmw Of West Springfield is great place! I bought 2008 BMW 335i Coupe a pre-owned certified vehicle from them over a month ago,and been very satisfied with it. Some great people are working there like,Dani Sa 335i Coupe a pre-owned certified vehicle from them over a month ago,and been very satisfied with it. Some great people are working there like,Dani Sayegh hes been helpful from first minute and the end of the deal,worked out a great price for me on a car i wanted,and gave me good price for my trade in.Also service is awesome!Had a snow tire change over very quick and inexpensive. Great friendly staff! Thank You! Mikhail Kolesnichenko More

The Dealership and Sales Person Jason Paoletta were fantastic. The convenience of picking up the car and returning it to me is a BIG seller. Jason worked with my schedule and the car was returned spotl fantastic. The convenience of picking up the car and returning it to me is a BIG seller. Jason worked with my schedule and the car was returned spotless. More

I had gone to a number of dealerships in search of a truck. None of them compared to the friendliness, honesty, and fairness I received from Gengras, specifically Dani. I never felt like he was "playing truck. None of them compared to the friendliness, honesty, and fairness I received from Gengras, specifically Dani. I never felt like he was "playing games" like so many of the other salesmen I had dealt with at other dealers. He was straight forward when we negotiated the price, which was very fair. My truck has been great, just like the service I got from Dani. More

Bought two cars from Tony in one week and he was a pleasure to work with. He was very knowledgable and honest. Will positively do business again when we trade in our vehicles. I felt the price was v pleasure to work with. He was very knowledgable and honest. Will positively do business again when we trade in our vehicles. I felt the price was very fair. More

Great service, both during the sales process as the after sales service. Customer is treated with respect and as a customer. For me it was a great experience and I recommend anyone in the neighbourhood of S sales service. Customer is treated with respect and as a customer. For me it was a great experience and I recommend anyone in the neighbourhood of Springfield to buy their car at BMW of West Springfield! More