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BMW of West Springfield
West Springfield, MA
196 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Latest Reviews
June 02, 2025
I’m giving one star again because this situation is
frustrating they be canceling the appointment for my wife 2022 bmw x4 and rescheduling again for 3 more weeks I’m already waiting one month to get th
More
by Armani$
Employees Worked With
Bmw West Springfield
February 18, 2025
I was actively engaged in purchasing; I called the day
before and left a message for the Salesperson in the early morning, and I also contacted the General Manager in the afternoon, but no one got back to
More
by ricklitke7710
Employees Worked With
Chelsa/Jason
November 27, 2024
I had a great experience at BMW of West Springfield!
The staff was welcoming, knowledgeable, and made the car-buying process seamless. I felt valued, never rushed, and all my questions were answered. HI
More
by mbail
Employees Worked With
Gezim, Jerome Ballesteros, Bryce Piemonte
Dealership Inventory (116 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
