BMW of West Springfield

Bmw Of West Springfield is great place! I bought 2008 BMW 335i Coupe a pre-owned certified vehicle from them over a month ago,and been very satisfied with it. Some great people are working there like,Dani Sa 335i Coupe a pre-owned certified vehicle from them over a month ago,and been very satisfied with it. Some great people are working there like,Dani Sayegh hes been helpful from first minute and the end of the deal,worked out a great price for me on a car i wanted,and gave me good price for my trade in.Also service is awesome!Had a snow tire change over very quick and inexpensive. Great friendly staff! Thank You! Mikhail Kolesnichenko More

I had gone to a number of dealerships in search of a truck. None of them compared to the friendliness, honesty, and fairness I received from Gengras, specifically Dani. I never felt like he was "playing truck. None of them compared to the friendliness, honesty, and fairness I received from Gengras, specifically Dani. I never felt like he was "playing games" like so many of the other salesmen I had dealt with at other dealers. He was straight forward when we negotiated the price, which was very fair. My truck has been great, just like the service I got from Dani. More

Great service, both during the sales process as the after sales service. Customer is treated with respect and as a customer. For me it was a great experience and I recommend anyone in the neighbourhood of S sales service. Customer is treated with respect and as a customer. For me it was a great experience and I recommend anyone in the neighbourhood of Springfield to buy their car at BMW of West Springfield! More

I have owned many cars throughout my lifetime and have always dreaded the car buying experience. The minute I walked into the dealership I was treated in a friendly and professional manner. I was so fort always dreaded the car buying experience. The minute I walked into the dealership I was treated in a friendly and professional manner. I was so fortunate to have Dani wait on me and bring me through the car buying experience. Although the car I was buying was for me, sales associates at other dealers spoke to my husband rather than me. Dani addressed me with respect and made the over all experience a pleasant one. Dani and his manager worked with us to give a fair trade for our car and a workable price for a beautiful new 335xi. Customer service has been outstanding, winter tires were put on the car several days after we bought it, Dani worked with me and the service department to coordinate a pick-up and drop off of my car. Quality of the work was outstanding, everyone in the service department was very friendly. Dani has not forgotten me once the car was off the lot, he has called me back promptly to answer questions and arrange the service for me. He has taken the time after I bought the car to go over things with me in person such as the navigation system which I had found a bit challenging. Before buying the BMW I had been to several other dealers and test drive many cars. I had no intention of buying a BMW and went into the dealership a little skeptical. Dani made the overall experience a pleasant one and we bought the BMW largely because of the time spent with us to get to a workable price and Dani's excellent customer service. Sincerely, Karen M. Plotkin More

I was in the market for a new all wheel drive family sedan. Meet with Gualter whose product knowledge of the BMW line of vehicles was amazing. After spending a few hours with him and going through my sedan. Meet with Gualter whose product knowledge of the BMW line of vehicles was amazing. After spending a few hours with him and going through my wants and needs; I decided on a 5 series. I returned a few days later with my wife and Gualter was able to find the perfect car that meet all of her requirements. From start to finish he made the whole process a seemless transaction that we felt comfortable with. The price was fantastic! The service we received and attention to the smallest details made us happier than we have ever been purchasing a vehicle. The whole team made us feel welcomed....like we were family. We will be sure to recommend BMW West Springfield to all of our freinds and family members. Thanks again. More

The Dealership and Sales Person Jason Paoletta were fantastic. The convenience of picking up the car and returning it to me is a BIG seller. Jason worked with my schedule and the car was returned spotl fantastic. The convenience of picking up the car and returning it to me is a BIG seller. Jason worked with my schedule and the car was returned spotless. More

I was in having some work done on my current car and was looking around the showroom at the newer cars. Bryan introduced himself and was extremely polite and helpful from the start. He was able to answer al looking around the showroom at the newer cars. Bryan introduced himself and was extremely polite and helpful from the start. He was able to answer all of my questions about the car and never tried to push me into buying it like a lot of other salesmen will try to do. Some of the terms he used were a little advanced, but he was able to explain the benefits and features in terms someone who isn't so advanced with cars can understand. More

Went in and worked with Bryan he was passionate and knowledgeable about the cars and seemed to take genuine interest in what I wanted. Would definitely go back and buy another vehicle from him. knowledgeable about the cars and seemed to take genuine interest in what I wanted. Would definitely go back and buy another vehicle from him. More

The sales experience was great and Jason was very helpful. We had an issue afterward with a minor issue that needed to be resolved. They fixed the issue and everything has been great since. We had helpful. We had an issue afterward with a minor issue that needed to be resolved. They fixed the issue and everything has been great since. We had a routine service appointment recently. We were in and out within 15 minutes of the quoted time. Much better than my old friends at New Country. More

I wanted to take sometime and express my heartfelt thank you for BMW West Springfield for their outstanding customer service during sales & as well in service. Especially the gentleman Mr. Gualter was a gre you for BMW West Springfield for their outstanding customer service during sales & as well in service. Especially the gentleman Mr. Gualter was a great sales person who had guided us and worked with us to identify the right vehicle and best possible financing options. He was not only knowledgeable but he ensured that he provided all the attention and care as if he was buying the vehicel for himself. While I have interesting experiences sales folks trying to sell in order to meet their targets, he did not thrust any of his views on us. Gualter is an asset to any organization ! In the sales process I got introduced to few other employees in the dealership and all of them were polite and most importantly customer centric. I did try to send a thank you email in the past to the owners during the last thanksgiving weekend but the emails bounced back. Overall, my experience with this dealership was great and since buying my BMW 528xi, I have been highly recommending everyone to this place to checkout for options! I sincerely wish them good luck in all endeavours. Regards Shiva More