
All Salespeople
Sales Department
BMW of West Springfield
West Springfield, MA
195 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
June 09, 2017
Excellent customer service and buying experience.
Went to Gengras BMW to purchase my first BMW. Working with Kyle made the experience fun and painless. He was extremely helpful and responsive even wh
More
by Jaycee
Employees Worked With
Kyle Cowdell
June 03, 2017
Experience was so good we bought 2 cars!
My daughter was in need for a new car and loved an x3 that was in the lot. Her salesman was Kyle Cowdell, who was very thorough, polite and ready to
More
by jacqui mastriani
Employees Worked With
Kyle Cowdell, Chris Hughes, Larry Flakes
May 31, 2017
Service Dept
I am on my second brand new BMW an X5 and now an X6. No matter when I call to make a service appointment Tina is very polite and she always accomandat
More
by Joy
Employees Worked With
Tina
Dealership Inventory (108 Vehicles)
