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BMW of West Springfield
West Springfield, MA
196 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Latest Reviews
June 10, 2017
BEST SERVICE EVER 😎😎
Fantastic service once again with GENGRAS' --- SUPERIOR SERVICE ADVISOR -- Jason Poletta
Always a pleasure to work and communicate with --- Makes
More
by Lesko
Employees Worked With
Jason Paoletta
June 09, 2017
Excellent customer service and buying experience.
Went to Gengras BMW to purchase my first BMW. Working with Kyle made the experience fun and painless. He was extremely helpful and responsive even wh
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by Jaycee
Employees Worked With
Kyle Cowdell
June 03, 2017
Experience was so good we bought 2 cars!
My daughter was in need for a new car and loved an x3 that was in the lot. Her salesman was Kyle Cowdell, who was very thorough, polite and ready to
More
by jacqui mastriani
Employees Worked With
Kyle Cowdell, Chris Hughes, Larry Flakes
Dealership Inventory (123 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
