Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Springfield
West Springfield, MA
195 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 02, 2018
BMW disappointment
I purchased a new BMW from this dealership in August 2015 and had a very bad experience. Recently I contacted the BMW Genius because the connected ap
More
by LLK2015
Employees Worked With
bmw genius
March 10, 2018
Great Customer Service
Had a great experience with JT , very friendly, professional and knowledgeable and especially of the vehicle I was interested in the X1 . I purchased
More
by Megs72
Employees Worked With
John Torres
February 20, 2018
Deal was straight forward
Got a great deal and am very happy with my purchase. No hassle or back and forth. I gave them the price I thought was reasonable for my trade and th
More
by Berlin Citizen
Employees Worked With
Chris, Jerome, the finance manager and last but by no means least the women who is the BMW Genesis. She runs the place I think. She was very pleasant to deal with and went out of her way to ensure I got everything I needed. She was the best.
Dealership Inventory (108 Vehicles)
