Back

BMW of West St. Louis - Service Center

Manchester, MO

4.5
254 Reviews

254 Reviews of BMW of West St. Louis - Service Center

Sort by
October 30, 2020

Jeff is amazing and the service is always perfect !! I am always impressed with the responsive texts and the return of my car !! Great dealer More

by Vhowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jeff! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 28, 2020

Great service experience this week. The loaner car was ready when I got there. The turnaround time on getting my own car back was excellent. Brandy was very good about keeping me informed of the progress More

by jeh0
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

October 28, 2020

The best car service till now and the technicians are too good. They found and fixed all the issues that had to my car. Mostly I liked the quality of work More

by dinesh.kaza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

October 28, 2020

I've been a customer of BMW of West St. Louis since 2013. My 2 BMW's get the best customer service from Brandy Wise. More

by kingew4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles, Brandy Wise
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

October 27, 2020

Brandy and the tech who worked on my car have done an excellent job from beginning to the end. The appointment I setup from web somehow did not show up in the record, but they made it work anyway. Than More

by Kan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 27, 2020 -

BMW of West St. Louis responded

Hi Kan, Thank you for the great review. Brandy does a great job and we appreciate you taking the time to tell us about your experience!

October 27, 2020

Brandy is very friendly to work with. She checked what all services I need and recommended. I am very happy to have her as my advisor More

by srinuada
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

October 22, 2020

Great experience getting service at BMW of West St Louis! Had my X5 in recently and Jeff Daniels made the whole experience fantastic. His warm and friendly attitude gave me confidence my car was going to be More

by rkaurban
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Suntrup
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2020

My service at the dealership is always amazing. I had Jeff on my last visit, and he went above and beyond to get me a vehicle off the floor to test drive while I waited....he was so kind to do this. Eve More

by Kathy Wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran
Nov 02, 2020 -

BMW of West St. Louis responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

October 22, 2020

Mindy was excellent and they took great care of my vehicle during a routine Oil change maintenance visit... including a last minute request for Cliajet service. More

by Dpeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of West St.Louis.

October 22, 2020

Any service I have needed has been handled professionally and with great communication by Brandy Wise. Really appreciate the ease of doing business with West County BMW! More

by jbgallagher1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 02, 2020 -

BMW of West St. Louis responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of West St.Louis

...
16
...