Back

BMW of Westbrook

Westbrook, ME

4.4
422 Reviews

7 Saunders Way

Westbrook, ME

04092

Directions

By Type

422 Reviews of BMW of Westbrook

September 07, 2026

Brought my BMW in for scheduled maintenance. Thank you Matt in finance for coming to my rescue! After Matt's assistance, service went great!! More

by kya901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ross
Sep 08, 2026 -

BMW of Westbrook responded

We’re so glad you had a great experience with our team. Thank you for choosing us!

September 06, 2026

The staff is friendly. They communicate well regarding recommended and needed repairs. Have been with them for over 25 years. More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Berry
Sep 08, 2026 -

BMW of Westbrook responded

Thank you for the fantastic review and your loyalty for so long! We appreciate your recommendation and look forward to seeing you again!🚗✨

September 05, 2026

The dealership carried out a thorough inspection of the car that I was considering buying and that I have since purchased. Gabe Berry, the service advisor, was particularly helpful. More

by mrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Berry
Sep 08, 2026 -

BMW of Westbrook responded

Thank you for the great feedback! We're glad to hear you had a positive experience. We appreciate your support and hope you enjoy your new vehicle! 😊🚗

September 05, 2026

Great service and and very knowledgeable staf. f. I've had nothing but good experiences there. More

by raymusic01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Thomas
Sep 08, 2026 -

BMW of Westbrook responded

Thank you for the fantastic review! We appreciate your recommendation and look forward to seeing you again!🚗✨

August 24, 2026

It was the easiest and most pleasant service experience that I've ever experienced. A driver came to my house, dropped-off a brand new BMW X3 , took my car to the dealership for service and returned it th More

by chukker
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Thomas
Aug 24, 2026 -

BMW of Westbrook responded

Thank you for the wonderful review! We’re so glad Garth and our team made your service experience easy, convenient, and stress-free. We truly appreciate your business and look forward to seeing you again!

August 19, 2026

Last resort option - if it can’t be done independently and you don’t have any options. That is when you use this dealerships service center. More

by Edition1Benz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garth Thomas
Aug 19, 2026 -

BMW of Westbrook responded

We’re sorry to hear that you feel this way about your experience with our Service Center. We would appreciate the opportunity to learn more about what happened and better understand your concerns. Please feel free to contact our Service Manager, Mike, at (207) 591-6100. We hope to have the opportunity to speak with you and address the situation.

July 30, 2026

The repair to my BMW was handled in a timely and businesslike manner the service rep was polite and helpful throughout the entire process. I have used this dealer in the past and will not hesitate t More

by royandnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Thomas
Jul 30, 2026 -

BMW of Westbrook responded

We’re so grateful for your support and your kind words. It means a lot to our entire team to know you had a positive experience with us from start to finish.

July 30, 2026

We had a great car shopping and purchase experience. Very professional, personable sales and office staff More

by dc343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Ross, Graham Osborne
Jul 30, 2026 -

BMW of Westbrook responded

Thank you for the fantastic review! We appreciate your recommendation and hope you enjoy your new vehicle! 🚗✨

July 24, 2026

We have been a customer for 10 years and purchased 2 cars from them. Tracy , our service advisor, has always taken care of us in a thoughtful and respectful manner. More

by Thomas Cope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Jul 24, 2026 -

BMW of Westbrook responded

Thank you for being a valued part of the BMW of Westbrook family for the past 10 years! We're so grateful for your continued trust, and we're thrilled to hear that you consistently receive the thoughtful and respectful service you deserve. We truly appreciate your support and look forward to seeing you again!

July 22, 2026

Great buying opportunity experience. Quick, transparent and no pressure. Professional and friendly approach and great car. More

by Larry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jo Carpenito, Matt Ross
Jul 22, 2026 -

BMW of Westbrook responded

Thank you so much for the wonderful review! We truly appreciate your kind words and are grateful you chose us. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything! 🚗😊

2
...