BMW of Westlake - Service Center

Westland BMW completely took care of our oil change and has consistently treated us respectfully and politely each and every visit. Due to their professionalism, I only use Westlake BMW to service our X5d. has consistently treated us respectfully and politely each and every visit. Due to their professionalism, I only use Westlake BMW to service our X5d. I like how responsive they are and detailed their analysis’ are at each visit. Overall a truly great experience. More

Paid $150 to diagnose a leak that took about one minute to diagnose. Quite high to diagnose. Quite high More

Brittany was a huge help and kept me updated throughout with any delays. I will be back for all future service needs! with any delays. I will be back for all future service needs! More

Great service as always! Even found a way to save me money when I could have easily been convinced to spend on things I didn’t quite need! money when I could have easily been convinced to spend on things I didn’t quite need! More

Brittany was extremely helpful in coordinating the full service and explanations in a very timely and helpful manner service and explanations in a very timely and helpful manner More

Very fast service, professional and great communication. Clean waiting area. Nate did a great job, thank you. Mark the technician did a great job explaining what needed to be serviced on my vehicle. Clean waiting area. Nate did a great job, thank you. Mark the technician did a great job explaining what needed to be serviced on my vehicle. More

I was out of town and in need of a tire balance.They I was out of town and in need of a tire balance. They were able to get me in immediately and resolve my issue. The technicians thoroughness and comm I was out of town and in need of a tire balance. They were able to get me in immediately and resolve my issue. The technicians thoroughness and communication was very appreciated. And the service rep who helped me was also great to deal with. I will definitely recommend them to my friends and family who live in that area. More

Jim has assisted me with service since 2011. Always helpful and knowledgeable. I really enjoyed the technicians video of the service and recommendations great news extra! helpful and knowledgeable. I really enjoyed the technicians video of the service and recommendations great news extra! More

Great customer service. They need more loaners though. Great staff who are very friendly and helpful. Pricing is reasonable. Communication is great. Strongly recommend. Thank you Great staff who are very friendly and helpful. Pricing is reasonable. Communication is great. Strongly recommend. Thank you More

Brittaney did a terrific job arranging appointment. She is always very professional and accommodating. My husband and I appreciate Brittaney’s friendliness and follow-through. is always very professional and accommodating. My husband and I appreciate Brittaney’s friendliness and follow-through. More