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BMW of Wilmington

Wilmington, NC

4.9
326 Reviews

4920 New Centre Dr

Wilmington, NC

28403

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326 Reviews of BMW of Wilmington

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August 10, 2018

A bad experience with the service department I scheduled to have my navigation system switched over from European maps to North American maps. I was told it would cost $200 plus tax and would tak More

by Scott
Customer Service
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jackie and Mike
February 16, 2018

Deceptive Advertising 2 years and $34K later on a "Certified Pre-Owned" 528i and now my car is rendered worthless "Their words" due to a know design flaw affecting BMW's kn More

by Heidi Burgess
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Ty Coyle
January 31, 2018

Vehicle Purchase Two points to make: 1) If you have ever owned a BMW and want or need a new vehicle the choice is easy - Get another one! 2) If you are going to bu More

by The Jones'
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hamm, Joseph Wade, Alan Shapiro, Karim Moujeahad, Kylie
January 08, 2018

Service department I have called BMW service department for weeks . They never answers the calls .I have left messages nobody calls you back . Today I called the operato More

by Terrible service
Customer Service
Overall Experience
Recommend Dealer
No
Employees Worked With
No one
January 03, 2018

Have no idea how to perform an alighnment. I have had (2) BMW Vehicles a 1999 BMW 328i and a 2006 BMWx5 4.8is After multiple trips to both BMW dealerships in my area, Kingston BMW and Wilmi More

by Jerrod Rowcliffe
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Bob Barfield
October 16, 2017

I will only buy cars from BMW of Wilmington from now on I bought a car from Patrick back in May and I LOVED it. He helped me buy my first car and worked with me so I could get everything I wanted in a car i More

by HaileyStephenson
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Willyard
September 30, 2017

Amazing Customer Service! Patrick Willyard and Joseph Wade helped me with my new X3 today and they were both amazing to work with! This is my 3rd BMW with them. Thanks for the More

by CPH123
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Willyard And Joseph Wade
September 19, 2017

Great service even when he is not on duty! Patrick has been a big help to me with my first BMW. Even helping me on his days off. Patrick did a fantastic job in providing service to me Brian More

by Brian
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Patrick willyard
September 12, 2017

Outstanding customer service! We can't say enough about the outstanding service we received from John McDougald on our recent purchase at BMW of Wilmington. John went "above and b More

by DavisAbey
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John McDougald, Joseph, Scott, Tyler
August 29, 2017

Incredible Experience! From the moment I contacted BMW of Wilmington, we were treated like no concern was too small. Oddly enough I found our car from a listing that popped More

by MaryBMWZ4
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John McDougald, Brian Smith, Ty
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