BMW of Wilmington

Happy with the dealership with one exception Just got off the phone with Brad the parts Mgr, he looked into a plastic cover replacement for my passenger seat Assembly underneath. I was astonish Just got off the phone with Brad the parts Mgr, he looked into a plastic cover replacement for my passenger seat Assembly underneath. I was astonished that a piece of plastic would cost 94.00......enough said. More

My husband and I had a great experience today purchasing our pre-owned BMW certified BMW X3! Buying a new vehicle is usually stressful and unpleasant with all the paperwork, questions, etc., but Alan (with our pre-owned BMW certified BMW X3! Buying a new vehicle is usually stressful and unpleasant with all the paperwork, questions, etc., but Alan (with sales) and Chris (with finance) made it an enjoyable and easy experience for us. We would highly recommend this dealership and our Client Advisor, Alan Shapiro! Thank you again! More

Happy Customer This is our second buying experience with Alan at BMW Wilmington. Alan has been super helpful and solid on both. After our first purchase, we decide This is our second buying experience with Alan at BMW Wilmington. Alan has been super helpful and solid on both. After our first purchase, we decided we wanted a newer 4 series convertible of a certain interior and exterior color. Alan has looked for a year or so and found a local trade that matched our criteria. Before the car was brought to the lot Alan contacted us. We made the deal shortly thereafter, sight unseen. Now that's trust! Thank you. More

This car is the best car I’ve ever driven!! BMW X5 (with 3rd row) has everything a busy working mom could need- INCLUDING the auto steering when you have a lot going on inside the car!!! Keeps the “safety f 3rd row) has everything a busy working mom could need- INCLUDING the auto steering when you have a lot going on inside the car!!! Keeps the “safety first” top priority! Thank you Dixon for making car buying easy and thanks BMW for making a car that GETS me!!! Well done!! More

Dixon Dickens and Joey Moore were so very helpful in the recent purchase of my 2017 BMW X1! Not only did they answer all of my questions with vast knowledge, they even delivered the car to me in Fayettevill recent purchase of my 2017 BMW X1! Not only did they answer all of my questions with vast knowledge, they even delivered the car to me in Fayetteville! More

Purchase of a 2017 430I convertable Chandler was a pleasure to work with. He answered all our concerns, explained the answers to our questions in detail and made it an overall great expe Chandler was a pleasure to work with. He answered all our concerns, explained the answers to our questions in detail and made it an overall great experience! The deals were also great. More

Highly Recommended I recently purchased a 2018 Ram in trade for my 2016 Ram from BMW of Wilmington. We never expected the salesmen to be so polite and professional, espe I recently purchased a 2018 Ram in trade for my 2016 Ram from BMW of Wilmington. We never expected the salesmen to be so polite and professional, especially since we weren't purchasing a BMW. Gareth made the trade and car buying experience easy. He made sure that all questions were answered, and I was satisfied with all of the dealings.. even making sure it was cleaned, washed and a recall for the tailgate latch was taken care of before they delivered it to me. Never have we enjoyed a car buying experience. I highly recommend Gareth and look forward to working with him in the future. More

Last week I worked with Alan Shapiro on the lease of my new BMW X3. Alan had done such a great job with my previous lease that I knew I wanted his assistance again. He and Mike Sholar, Business Manager, d new BMW X3. Alan had done such a great job with my previous lease that I knew I wanted his assistance again. He and Mike Sholar, Business Manager, did everything to make the process as easy as possible. Joey Fuchs, BMW Genius, made getting acquainted with the new technologies of the vehicle fun. I look forward to continuing to work with BMW of Wilmington knowing that Bob Barfield and others in the service department will be there to help me as they have with my other BMWs for decades. Hats off to BMW of Wilmington! More

Great Experience We just traded a 13 year old Lexus so it is apparent that trading cars is not something we enjoy doing. I had spoken with Alan Shapiro over the phone We just traded a 13 year old Lexus so it is apparent that trading cars is not something we enjoy doing. I had spoken with Alan Shapiro over the phone and he met us on his day off to try to work out the trade. We could not have had a better experience. We laughed and had a lot of fun yet he handled everything very professionally including making sure we met the pertinent folks at the dealership to keep the car serviced. Something we dreaded turned into a fun time and confidence that the got the right vehicle from the right dealership. Thanks Alan and co-workers. More

I was very pleased with BMW of Wilmington’s handling of a recent “rush” purchase after my old vehicle died. Mr Shapiro was courteous, helpful and knowledgeable of BMW vehicles / options, etc. recent “rush” purchase after my old vehicle died. Mr Shapiro was courteous, helpful and knowledgeable of BMW vehicles / options, etc. More