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Bachman Chevrolet

Louisville, KY

4.4
793 Reviews

9650 Bluegrass Parkway

Louisville, KY

40299

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Showing 793 reviews

August 27, 2023

Best experience I've had in buying a car. Dan was excellent and went far beyond expectations. Even driving the car over 75 miles to deliver it to us because I didn't have another driver with More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Daponte, Steve Farmer
August 20, 2023

Easy appointment, quick in-and-out, good explanation of work and fair pricing as well. More

by Hal Bogard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Whelan
June 30, 2023

The dealer was late in getting the paperwork and check to our DMV, over 30 days. This resulted in a late fee we had to pay when picking up our tag. I have emailed and phoned personnel at this dealer and have More

by lynnandrick75075
Recommend Dealer
Yes
Employees Worked With
Melody Lickliter, Steve Farmer, Lucas Henson
Jul 05, 2023 -

Bachman Chevrolet responded

Thank you for leaving a review. I am so very sorry to hear that no one has returned your calls. Please call me direct at 502-719-7255 and I will be happy to help you. Melody Lickliter, Bachman Auto Group Office Manager.

Aug 23, 2023 -

lynnandrick75075 responded

I spoke with Melody at the 1st of July and she took care of the issue very quickly. We have been traveling so late on getting my response posted. 5 stars for Melody! Thank you for the help and contacting me. Rick

June 29, 2023

J Luna made car buying an enjoyable and positive experience! He was efficient and knowledgeable while the dealership was friendly and professional. I will return again for the first class service! More

by Debu2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joaquin "Jay" Luna, Lucas Henson
June 21, 2023

Do a great job taking care of my Tahoe, it has just over 80,000 miles, I love it and trust Bachman to keep it in top condition More

by Mcpowell1978ky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
June 17, 2023

Terrible experience with the dealership! I can't speak for the whole dealership; however, Doug Bowman was lousy and lies through his teeth the entire time. We looked at Bachman's 2005 Toyota More

by jalenrobbins0430
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Doug Bowman
Jun 22, 2023 -

Bachman Chevrolet responded

Thanks for leaving a review, Jalen. I also appreciate you giving us a second chance to try and put a deal together for you. I'm sorry we were still not able to get the deal worked out. Initially there was a misunderstanding about the sale price and the out the door figures. I apologize for this confusion; we should have triple checked that everyone was on the same page. In reference to the book values not matching with our asking price. Book values are a good tool to begin evaluating a vehicle's worth, but it's not the only thing taken into consideration. We have to think about the market value, book value, auction prices, etc. when thinking about pricing a vehicle. I hope we can help you out in the future if something comes on the lot that strikes your interest. Again, thanks for giving us a chance to put this deal together after your negative experience and I'm sorry we couldn't come to an agreement. Thank you. Bill Mattingly, Bachman Chevrolet Sales Manager.

June 07, 2023

Scheduling has taken a step backwards! Vehicle checkin was a bit slower, appeared to be a staffing issue. Service was great, they finished way early. Service Advisors were Friendly. Yes I More

by Flg8tor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Leewe, Conrad Hernandez
May 26, 2023

I sold my car to Joe Warner. I was very apprehensive due to my prior multiple bad experiences at various dealerships. Joe was very helpful and I had my check in my hand within ha More

by ravigill
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Warner
May 17, 2023

Very efficient and knowledgeable of the service Very polite and friendly Contacted me properly when the car was finished More

by Carolyn Durst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
May 11, 2023

Great service! When no one else could help me Bachman Chevrolet were honest and fixed my car in a day . The Best place in Louisville to take your car for service. T More

by allgeierj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Montgomery, Alan Leewe, Susan Whelan, David Holland