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Bachman Chevrolet

Louisville, KY

4.4
793 Reviews

9650 Bluegrass Parkway

Louisville, KY

40299

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Showing 793 reviews

June 19, 2014

Great Mike Davenport and Bach have been great to work with! When I first came into the dealership I was unsure if I could even get financed due to past cred More

by JamesIII
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
June 18, 2014

My Traverse Purchase! I had not bought a vehicle in 7 years and had no idea what I really wanted. Mike Davenport was very knowledgeable and helpful. He was very nice to t More

by Aelbrl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Jun 19, 2014 -

Bachman Chevrolet responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Mike's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! All the best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

June 10, 2014

Devin Davis is the man!! We just bought our second car from Bachman in under a year!! Great place and great people. Devin Davis is as cool as they come. We are customers fo More

by cruzin_n_502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Davis
Jun 11, 2014 -

Bachman Chevrolet responded

Thank you so much for the wonderful review of your experience at Bachman Chevrolet. Devin’s one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

June 10, 2014

NEVER AGAIN I dropped off my car at 12:30 for an oil change and tire rotation. Allen told me that they were busy but they could take care of it. At 4:00 it was no More

by daviss789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry Thomes, Alan Leewe, Terry Thomas
Jun 24, 2014 -

Bachman Chevrolet responded

I want you to know that your feedback is greatly appreciated. At Bachman Chevrolet, we continuously strive to improve as a business. Reviews like yours help us learn more about the areas in which we need to progress. I would like to extend my sincerest apologies for the experience you had at our dealership and for the behavior of some of our staff. Delivering fantastic customer service is our top priority and I'm sorry that you left our dealership feeling disappointed. I am concerned about this issue and would like the opportunity to mend it. If you could contact me at your earliest convenience we can work at resolving this. Thank you. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

June 03, 2014

Recent Impala purchase A great place to purchase a new vehicle. Mike Davenport was knowledgeable about the products, which makes choosing a vehicle much easier. I have pur More

by earlpearl05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Jun 04, 2014 -

Bachman Chevrolet responded

Earl, it is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door. Thank you for all your purchases and your loyalty. It is great to know that Mike was such a help to you. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

May 21, 2014

Thrilled with my experience at Bachman w/ Dan DaPonte When it came time to purchase my new vehicle, I began to research places to buy my Chevrolet and came across Bachman. I then read the reviews of Dan More

by MusicalMeag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Daponte
May 22, 2014 -

Bachman Chevrolet responded

All of us at Bachman Chevrolet congratulate you on your new car and appreciate the opportunity you presented to earn your business! Dan is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback and thank you for your recommendation. Until we have the opportunity to work with you again, be sure to check out our pages! Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

May 08, 2014

Returning satisfied customer Previously I had a great new car purchase experience with Dan, so when I decided to evaluate the purchase of a new car I exchanged several emails with More

by mjw59351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Daponte
May 09, 2014 -

Bachman Chevrolet responded

We would like to thank you for your positive feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. i am very glad that Dan was a great help to you. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

May 08, 2014

New Subaru Forester purchase I was referred to Bachman specifically Mike Davenport by my sister and brother in law. They had purchased a Corvette and an Equonix from Mike & Bachma More

by soliver15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
May 09, 2014 -

Bachman Chevrolet responded

It is humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Mike went above and beyond for you; it is just an example of why he is such great assets to our team. We will make sure they hear of your kind words. All of us at Bachman Chevrolet await your return. Please let us know how we may be able to help next! Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

May 08, 2014

Pleasant, unique, and exciting My wife and I met Mike Davenport in March and test drove a Corvette. Mike was very helpful and professional. The first Corvette was not the right car More

by Kysg1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
May 09, 2014 -

Bachman Chevrolet responded

Thank you for writing about your visit with us and congratulations on your new Corvette! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Mike is an asset to Bachman Chevrolet and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

May 07, 2014

Very satisfied! Working with Dan was a very pleasant experience. Of all the vehicles I've purchased over the years, this transaction was by far the easiest. No pres More

by RHS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Daponte
May 08, 2014 -

Bachman Chevrolet responded

Thank you for the excellent review! It is great to know that Dan was able to provide you with pressure-free and knowledgeable service. I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Bachman Chevrolet is all about. Sincerely, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

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