Back

Bachman Chevrolet

Louisville, KY

4.4
793 Reviews

9650 Bluegrass Parkway

Louisville, KY

40299

Directions

By Type

Showing 793 reviews

October 31, 2013

I do not enjoy car shopping especially when I need to purchase a vehicle in a hurry. ( My existing car had been totaled out by the insurance company due to damage incurred from our recent Louisville floo More

by meliusmh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Nov 01, 2013 -

Bachman Chevrolet responded

Thank you so much for your kind words! At Bachman Chevrolet, each member of our team works towards creating as enjoyable a process as possible. We are very sorry to hear that you were affected by the flood and are thankful that our team had the opportunity to assist you in finding a new one. Mike and Jerod are both highly valued members of the Bachman Chevy family and are devoted to guest success. We're proud to know that they made a difference in your experience. Please remember us for any future needs and if you haven't already, find us on Facebook and Twitter for access to our coupons and special offers. Best, Mark Townsley, Internet Director, mtownsley@bachmanautogroup.com

October 31, 2013

Mike Davenport was great to work with. He went above and beyond by driving all the way to the Indianapolis area to pick up my trade. Bachman is over 100 miles from our home, but it was worth the trip. More

by Elvaverl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Nov 01, 2013 -

Bachman Chevrolet responded

Wow, 100 miles? Thank you for driving that far to work with our team! Mike is a total asset to the Bachman Chevy team who works hard to make each guest feel welcome as well as comfortable in their purchasing process. We're proud to know that he was able to help you get behind the wheel of a new vehcile and we hope that you've been enjoying it since you left us. We're always here to help if you have any auto needs so feel free to reach out to us. If you haven't yet, visit us on Facebook and Twitter for access to our exclusive content. Sincerely, Mark Townsley, Internet Director, mtownsley@bachmanautogroup.com

October 25, 2013

Mike and Creed did a great Job. Both where very busy and I know I'm hard to deal with but not only did they put up with me they took on the Hard Negotiator my wife and we all came out smiling. They are the More

by TroyBennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike davenport , Mike Davenport
Oct 28, 2013 -

Bachman Chevrolet responded

Dear Troy, We are glad to hear all went well at your recent visit, and thank you for taking the time to write us this great review. Mike and Creed are highly valuable team members, and their efforts have always made the difference with our customers. We look forward to seeing you and your wife in the near future, and can’t wait to see you hit the road in a new Corvette! In the meantime, stay up to date on dealership news and current specials through Facebook and Twitter. Thanks again! Sincerely, Mark Townsley, Internet Director, mtownsley@bachmanautogroup.com

October 24, 2013

Bachman Chevrolet was a great experience for myself and my family. I would highly recommend them to anyone looking for a new/used vehicle. Great customer service and a great selection of vehicles. More

by rsfost02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Luna
Oct 25, 2013 -

Bachman Chevrolet responded

Thank you for taking the time to let us know that you and your family were met with a positive experience at our dealership! We value feedback from our customers, as it gives us the knowledge that our efforts are making the difference. Whenever you have questions or need assistance with a vehicle, we are here to help and look forward to seeing you! Visit our Facebook and Twitter pages to stay in the loop on dealership news and ongoing specials. Sincerely, Mark Townsley, Internet Director, mtownsley@bachmanautogroup.com

October 15, 2013

Arturo Luna was very helpful in my search for the right car. He even helped put my dog crates into two different vehicles to see if they fit. He answered all my questions, and if he didn't have the answer, More

by MarilynHuber1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Creed Fowler, Arturo Luna
Oct 16, 2013 -

Bachman Chevrolet responded

Dear Marylin, Thank you for taking the time to provide this feedback, as we greatly appreciate the opinions of our customers. Both Arturo and Creed are valuable team members. It is great to hear their efforts helped you find the right vehicle for your needs! We hope you love the new wheels once it is delivered, and hope your “pups” enjoy the ride as well. If you ever have any questions or need anything, let us know how we can help. In the meantime, visit our Facebook and Twitter pages to keep up to date on dealership news and any current service specials. Sincerely, Mark Townsley, Internet Director, mtownsley@bachmanautogroup.com

October 01, 2013

Our family has purchased three vehicles from Mike Davenport and Bachman Chevrolet in the last three months. After our first purchase we were shopping for other vehicles and due to Mike Davenport's un More

by rnb6045
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Nov 01, 2013 -

Bachman Chevrolet responded

Thank you for your kind words, and for taking the time to inform us of your ongoing positive experiences. We are sincerely pleased to know that Mikes efforts have made the difference in your car buying experiences, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making positive impacts and moving forward in a positive light. IF you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again!

September 29, 2013

We bought a used Jeep Liberty from Mike Davenport. He was very helpful and honest. He encouraged us to have the car inspected by a mechanic before we purchased it. Some minor things were found upon ins More

by lindapayne1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Oct 01, 2013 -

Bachman Chevrolet responded

Dear Linda, We are glad to hear all went well with your buying experience and that Mike was helpful in the process. It is good to hear that his extra efforts helped you resolve the small issues with the radio on your own, and if you ever have any other questions, we are here to help. Thank you for taking your time to inform us of your positive experience and we look forward to hearing from you in the future. Sincerely, Mark Townsley, Internet Director

September 25, 2013

Dan DaPonte is as good as it gets when it comes to customer service. He was fantastic in our dealings at Bachman Chevrolet in Louisville. I would highly recommend Dan to any potential customer. More

by cskinner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Daponte
Sep 26, 2013 -

Bachman Chevrolet responded

Thank you for writing this great review, and we appreciate you taking the time to mention Dan’s role in your positive experience. We hold ourselves to a high customer service standard, and it is always great to hear when we are hitting the mark. If you ever need anything else, or have any questions for us, feel free to call, email, or stop by the dealership. Keep us up to date on how everything is going, and look for more information on our Facebook and Twitter pages. Sincerely, Mark Townsley, Internet Director

August 22, 2013

Went in for service, only to find out that the extended warranty that we purchased would not cover the repair for some reason. I spoke with Jerod about the issue (feeling that it should of been covered) a More

by angiewake123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerod Sims
Aug 29, 2013 -

Bachman Chevrolet responded

Dear Angie, We are glad to hear that you had such a good experience at our service department. It is always in the forefront of our minds to provide excellent customer service, which takes into account the specific needs of each individual customer. Your testimonial lets us know that we are proceeding in the right direction, and that Jerod continues to be a valuable member of our team. Please come and see us again with any other issues and we will be happy to find an appropriate solution. Keep us up to date in your future endeavors with the truck over Facebook and Twitter. Thank you for sharing your story. Sincerely, Mark Townsley - Internet Director

August 17, 2013

All I know is Dan Daponte is the best Sales Man you can find. I have purchased 2 cars from him and don't regret either one of them. He'll work with you the best he can and he always has a great attitude. Y More

by Cbf1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Daponte
Aug 19, 2013 -

Bachman Chevrolet responded

Thank you for your fantastic review of our dealership, we appreciate your kind words and business. Shopping for a new car can be stressful, but our team works hard to ensure every customer feels like a member of our family. It's great to hear your experience with Dan reflected this during your car purchases, and we hope to see you again soon! "Like" us on Facebook and Follow us on Twitter for exclusive discounts! Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

...
64
...