
Bachman Chevrolet
Louisville, KY
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Enjoyable car buying experience. No pressure. Had inventory on the lot. Salesman Dave was very knowledgeable and helped me get everything setup. Thanks to all involved! No pressure. Had inventory on the lot. Salesman Dave was very knowledgeable and helped me get everything setup. Thanks to all involved! More
Traded my Explorer in on a Tahoe, which I love. But they have never paid off my Explorer and it’s been 2 months, and I have a creditor from the loan company on the explorer calling me every other d But they have never paid off my Explorer and it’s been 2 months, and I have a creditor from the loan company on the explorer calling me every other day asking for the payment. I’ve called this company 2/3 times left message even talked to a woman in their Accounting Dept that told me the Explorer payment was done electronically a week ago and NOPE! Not paid off yet. Still getting calls from creditor about my old Explorer car payment! I can’t even get a call back from management or the accounting dept. I will never buy a car from here again & I will be calling BBB in them. More
Bachman makes the car buying experience pleasurable! ! They are friendly, professional and there was no pressure tactics used. They were also very aware of time and did their best to not waste my time. ! They are friendly, professional and there was no pressure tactics used. They were also very aware of time and did their best to not waste my time. A great dealership!! More
Great friendly service! Dave Neison went above and beyond to help us purchase our new vehicle! I wasn't feeling well ( horrible migraine) on the 2nd day we visited to sign Dave Neison went above and beyond to help us purchase our new vehicle! I wasn't feeling well ( horrible migraine) on the 2nd day we visited to sign all the paperwork, he was very considerate of that, and went above and beyond again to make sure everything was moving along as quickly as possible and even checked on how I was feeling throughout our visit. In the past at other dealerships the salesman came off ingenuine and was only trying to make a sale... with Mr.Neison, he was very sincere and genuine of our purchase, time, & our wellbeing. I will now continue to shop here when the need arrives for a new vehicle. More
Chris Kendall was amazing and helped me leave with the perfect vehicle. Chris texted and worked with me over the phone to help me find a vehicle and then kept me in the loop until he found exactly what I perfect vehicle. Chris texted and worked with me over the phone to help me find a vehicle and then kept me in the loop until he found exactly what I wanted. After arriving at the dealership, I was unimpressed with the vehicle and started losing faith. Chris stuck with me and then provided me with the perfect vehicle. More
Bought a new 2022 Chevy Bolt EUV. Chris Thomerson was the the salesman. He was a real pleasure to work with and treated me fairly and respectfully. Good sense of humor too. When I got home with my n the the salesman. He was a real pleasure to work with and treated me fairly and respectfully. Good sense of humor too. When I got home with my new EV I discovered that there was an issue and my car wouldn't charge. I called Chris as I was in a bind due to that fact my other vehicle was at another dealership getting warranty work completed. Chris took it upon himself and drove to my house in about 20 mins with several chargers and cords to see if that was the issue (it was). That, my friends, is called *Service after the sell* (a lost art) and much appreciated! Kudos to Chris for going above and beyond! If I go back in the future to Bachman Chevrolet I won't deal with anyone but Chris! He earned my business that day.. Well, 24 hrs after buying my new Chevy Bolt EUV, it has been added to the potential battery fire RECALL list. Now I'm the proud owner of a $41K ticking time bomb with no idea when or how it will be fixed since this is the same RECALL imposed on ALL Bolts since 2017! Wish I hadn't bought it now! More
Dishonest.What you are to read goes way beyond phone Dishonest. What you are to read goes way beyond phone calls nobody in the entire dealership will not return. They sold me a vehicle without a clear Dishonest. What you are to read goes way beyond phone calls nobody in the entire dealership will not return. They sold me a vehicle without a clear title, Which is illegal. 12 weeks after the purchase no title. They blamed it on COVID. General manager let it slip title had a lien that Chrysler would not release, but rather than do the right thing they lied. We did finally get a refund, but we purchased Weather Tech floor liners, and a spare tire, wheel and jack (which was not included) and they would not pay for this. It cost me near $700.00 to do business with these dishonest people. More
Still waiting on a title for a truck purchased in May, nobody seems to know nothing or will help, can’t even drive vehicle or make Dmv appointment nobody seems to know nothing or will help, can’t even drive vehicle or make Dmv appointment More