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Bachman Chevrolet

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.4
816 Reviews
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9650 Bluegrass Parkway

Louisville, KY

40299

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Showing 816 reviews

November 28, 2022

The was so professional I was looking for a dodge and ended up with a Chevrolet I’m so proud of the truck More

by davidpartin1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Wilson
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November 26, 2022

Friendly staff very helpful salesman (Arturo Luna) large inventory acceptable sales pressure a comfortable experience More

by Old Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arturo Luna
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November 23, 2022

Awesome Salesman Dakota and the Bachman Personnel group, smooth sale and the finance manager, Thanks More

by Dan. V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Hinson, Dakota Welbourn
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November 16, 2022

I like the 22 Colorado and my salesperson but. .. My main complaint it took nearly 60 days to get my registration. This is the sixth vehicle I bought from this dealer. More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
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Nov 16, 2022 -

Bachman Chevrolet responded

Thank you for the review, Joe. I apologize for the duration of time it's taken for us to get your titling information to you from your recent purchase. We're aware of the backup and are working to fix this issue. I appreciate you being patient and I can assure you; we are working as quickly as possible to get your vehicle titled and registered. Again, I appreciate the message about your experience, and we hope to have this resolved very soon. Thank you! Creed Fowler General Sales Manager, Bachman Chevrolet.

More
Dec 08, 2022 -

joe responded

I received my registration...thanks.

November 09, 2022

Started as a customer buying my first new car through salesman Grundy Hayes in 1988 (Broadway Chevrolet) and have been a satisfied customer of Bachman Chevrolet ever since. More

by Iam1injesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Thomas, Conrad Hernandez
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November 08, 2022

Excellent customer service. Very professional. I highly recommend. I have all of my vehicles serviced their. More

by billclem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Diggs
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July 14, 2022

Very courteous and finished much quicker than expected and cost less than expected. Everyone was extremely helpful and friendly More

by d_robert38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Montgomery, Terry Thompson, Conrad Hernandez
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Sep 16, 2022 -

Bachman Chevrolet responded

Thank you for the 5 star review and for the kind words!

June 21, 2022

As a returning customer to Bachman only this time to sell my vehicle. Dan Daponte gave new meaning to loyalty, compassion, respect and honesty while working out the details of purchasing my vehicle. He is #1 More

by Seahorsebean62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Daponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Bachman Chevrolet responded

We appreciate your loyalty and the 5 star review! Dan has been on our team for a long time now and we are happy to have him!

June 05, 2022

I just bought my 4th car from Bachman. I have been happy with their sales and service. Jeff Smith in sales is great to work with. . My big complaint is they sit on the paperwork to ge More

by joe
Recommend Dealer
No
Employees Worked With
Jeff Smith
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Sep 16, 2022 -

Bachman Chevrolet responded

Thank you Joe for the 5 star review. We appreciate you working with us for the kind words about Jeff Smith!

Jan 10, 2023 -

joe responded

You're welcome

May 13, 2022

The salesman was great finance individuals very disappointed would not assist with my concerns or problem. More

by Skypilotlv
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Davis, Zac Inger, Steve Farmer, Lucas Henson
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May 23, 2022 -

Bachman Chevrolet responded

Thank you for bringing this to our attention. We would love to learn more about your experience. Please reach out to me so we can set up a call. Creed Fowler - General Sales Manager - jfowler@bachmanautogroup.com

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