
Bachman Chevrolet
Louisville, KY
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I bought a new Camaro from them 2 months ago. Still waiting for them to file the appropriate paperwork so I can receive my title, registration and license plate so I can drive it. The state fines them waiting for them to file the appropriate paperwork so I can receive my title, registration and license plate so I can drive it. The state fines them $20 for every day over 30 they take and still they don’t seem to be in any rush. I just want to drive my car. More
I owe a lot to Dave Neison our salesman who sold my I owe a lot to Dave Neison our salesman who sold my husband and I a new Chevrolet Colorado July 3rd right before closing for the holidays. He never p I owe a lot to Dave Neison our salesman who sold my husband and I a new Chevrolet Colorado July 3rd right before closing for the holidays. He never pressured us, always answered our questions, compared the difference when we asked. When buying, he is a MUST to have to wait on you, help you every step of the way, guide you with no pressure with your purchase. For me, Dave treated me as a human being, working around my disability, he truly cares about his clients, not because he has to. If you want the most knowledgeable and compassionate salesperson, ask for Dave Neisen you won't get any better!!! I wished when we got the keys I would have taken a photo but was past closing time. I thank Dave for making it my best days since my the hospital during covid & my birthday this month. We had driven 3 1/2 hours to buy from Bob Hook , everything was a lie, we were so disappointed, finding Bachman dealership was an accidental find, a great one! Due to July 4th we got there with 45 mins left before closing, pulling up it was very nice to see a huge inventory to choose from. I quickly knew exactly what I wanted, excited three to pick from! Dave explained which each had for upgrades and why. Dave and the finance office( sorry I forgot the gentlemans name) was also was very kind, and knowledgeable, we thank him to. You know when your at a caring dealership, my husband seen Dave pay for a bottle of water so I could take my seizure medication. It was as if he treated us as family with all we went through with massive surgery, with complications, knowing I spent my summer in the hospital alone. He never complained of all he went through his own health, as he had mentioned my license plates I had purchased due to losing my mom from cancer, he was a survivor. It is made me sad because I know here he was helping us, not have a robot, but a guy like Dave who cares and loves his job. Kuddos to a fighter, and hope he works for your dealership for another 10 years. My Chevrolet Colorado New Truck: I've really have drove my husband crazy buying this truck, I've done so much research, wanted a desiel but knew it wasn't what I wanted to spend. Every time I had a chance, id bug him to death especially if i found more information on its performance., for a while it had to be a diesel or else for my husband. Dave explained there wasn't much difference in how much it would haul, especially with it being my truck, I still could pull an airstream etc. I loved the truck the same color as my husband's truck and big enough for us and my Great Dane service dog waiting for all the custom covers to protect my truck lol. I never thought I'd get a truck with my disabilities, no set time when I'd be here,, but this truck as Dave shared, the peace of mind, the extra SOS emergency, the many features I needed to keep me on the road, really gave my husband a peace of mind.. I do love the tow package just in case we chose to add a smaller or a toy to haul. If it wasn't for Dave would we know the difference between the different three types depending on what the dealer added when buying. My husband pushed back buying a Shelby for me, Dave really made a bad day, turn into a great day ill never forget. Our Perks We Thank The Dealership! We received a lot of discounts, first responder, oil change, gap, and the lowest rate I've seen on a truck loan! It took us around an hour from start to finish with a full tank of gas, nicely cleaned, got to love the new truck smell! 11 miles on the dash after we had taken it for a test drive. Dave is a huge asset to this company!! I thank each of you guys, and treating me past my disability. Thanksagain in helping us, staying over closing time. We recommend first to ask for David, and walk out with a great peace of mind with Bachman Chevrolet a new or used truck or car! 🥰💓 More
Exceptional sales and finance team. Made everything a breeze. That’s where the food news ends. You are better off going anywhere else for service. I was actually told yesterday by the device scheduler I breeze. That’s where the food news ends. You are better off going anywhere else for service. I was actually told yesterday by the device scheduler I should just take my car elsewhere. Expect way more when you spend 66000 on a new car. The leadership here needs to get the service department in order. When I read other comments all the negative go to that area. More
Horrible experience this week. I inquired online about a car, made an appt, and an hour before my 7:00 appt, I recieved a call asking if I was still coming, I said yes, and the salesman said, well the car a car, made an appt, and an hour before my 7:00 appt, I recieved a call asking if I was still coming, I said yes, and the salesman said, well the car already sold...didn't seem to want to help me any further ...found another car a couple weeks later , tried again. Went in and was greeted by a very unprofessional salesman. Found a car I liked, and was wanting to buy, but was told numerous times they needed money down. I told him I didn't have it. They needed more paperwork, sent the next day, and I had to email 3 times before someone called me back. When he called me back, didn't even call me by the correct name, and said there was nothing they could do without money down, and treated me very poorly. Was told they wouldn't even put my app out for creditors without money down, however I have an Experian app, and they did indeed send my application out. Felt as if they didn't want to help me bc I had no money down, and my credit wasn't perfect. Do not recommend this place to anyone!!!!! More
Loyalty means nothing. Front Door Receptionist has zero customer service skills also. I will never buy another car here.. 3 new cars in 5 years, never again ! customer service skills also. I will never buy another car here.. 3 new cars in 5 years, never again ! More
I want to thank Chris Thomerson, Ryan Coury and Bachman for being so kind and friendly. They kept checking on me making sure everything was ok. Great experience Couldn't get any better. for being so kind and friendly. They kept checking on me making sure everything was ok. Great experience Couldn't get any better. More
Dropped our work truck off Wed March 3rd it needed breaks done what breaks take couple hours at best did not hear anything from them called numerous times could never get anyone on the phone finally went the done what breaks take couple hours at best did not hear anything from them called numerous times could never get anyone on the phone finally went there (also live 25 minutes away and work everyday) March 9th due to no one answering the phone ever or calling back.... was then informed they had to order break pads REALLY isn't that why truck is there not very happy with customer service or service department spoke with Monty he assured the truck would be done yesterday March 10th but never heard nothing from him or anyone from Bachman tried calling today March 11th and of course NO ONE IS ANSWERING THE PHONE!!! This place is a joke and I WILL NEVER TAKE A VEHICLE THERE AGAIN #xxxxtyservice More
I just purchased a 2020 Chevrolet Bolt from Bachman Chevrolet, and worked with Doug Bowman. The entire deal was negotiated remotely, since I live in Cincinnati. Doug was prompt with his replies and Chevrolet, and worked with Doug Bowman. The entire deal was negotiated remotely, since I live in Cincinnati. Doug was prompt with his replies and information, and 100% honest throughout the entire process. I can't say that has been my experience when purchasing a new car at other dealerships. I have been researching Chevrolet Bolts for the past three years, and was waiting for the opportunity for a great deal on a new Bolt. With the announcement of the new 2022 Bolt release, Chevrolet is really dealing on the current inventory of 2020 and 2021 models. I had done my homework and knew the exact model and options I wanted. I searched CARS.COM (250 mile radius from Cincinnati) for the lowest advertised price and contacted the three lowest priced dealers via email, with a specific list of questions. From two of the dealers I only received generic responses, and no response to my questions. Doug Bowman at Bachman Chevrolet responded with answers to each of my questions. After a few emails back and forth, I called Doug and we clarified all the details of the purchase. Since I live 110 miles from the dealer I wanted assurance that when I arrived at the showroom to pick up my new car, there would be no surprises. Doug shared the financial information with me via email, and when I showed up to finalize the purchase, every item was exactly as we had discussed. The 2020 Bolt was fully charged, and ready for my 110 mile return trip to Cincinnati. I am very pleased with my experience at Bachman Chevrolet, and will utilize Doug Bowman's services in my future purchases. I saved at least $3,000 over the lowest deal I could have negotiated in Cincinnati. More
Specifically seeked out Bachman based on “Chevy Dude’s “ videos. Found a new truck I was VERY interested in. Had some back and forth with sales department, and ultimately could not create a deal we were bot videos. Found a new truck I was VERY interested in. Had some back and forth with sales department, and ultimately could not create a deal we were both happy with. Not a big deal, it happens. I continued to “shop”, and less than 2 weeks later, found same exact truck on their site, listed below what I had offered. When I ran those numbers, I was content with the deal, and again reached out with an offer, they countered, I accepted. Salesman began gathering pertinent information to close the deal. Trade vin, miles, who financed with etc. I was then directed to complete credit application, which I did, and then, after running credit I get :that truck is sold, but here’s one just a few thousand more. Truck remains on the site, and when a buddy called, still available. More