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Bachman Chevrolet

Louisville, KY

4.4
815 Reviews
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9650 Bluegrass Parkway

Louisville, KY

40299

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Showing 815 reviews

March 30, 2022

All my years of dealing on a car this is the first time I never received a phone call which I thought was strange, everything was by text. Once I sent reply on what I would pay I never heard back from them More

by dmeadows0
Price
Recommend Dealer
Yes
Employees Worked With
Hanna
Sep 16, 2022 -

Bachman Chevrolet responded

We appreciate you bringing this to our attention. We will follow up with the appropriate staff and look into our processes. Thank you for reaching out.

Sep 16, 2022 -

dmeadows0 responded

Wow, send an email on March 29,2022 get a reply on 09/15/22.. this is not what I would call good customer service. Thanks anyway for your time. Have a blessed day.

March 22, 2022

Enjoyable car buying experience. No pressure. Had inventory on the lot. Salesman Dave was very knowledgeable and helped me get everything setup. Thanks to all involved! More

by Pappy O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Neison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb Marcum
Sep 16, 2022 -

Bachman Chevrolet responded

Thank you for the 5 star review! We are happy to see you have had such an excellent experience!

March 13, 2022

Traded my Explorer in on a Tahoe, which I love. But they have never paid off my Explorer and it’s been 2 months, and I have a creditor from the loan company on the explorer calling me every other d More

by renee2923
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
February 20, 2022

Bachman makes the car buying experience pleasurable! ! They are friendly, professional and there was no pressure tactics used. They were also very aware of time and did their best to not waste my time. More

by Rick Locke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joaquin "Jay" Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Mattingly
Sep 16, 2022 -

Bachman Chevrolet responded

Rick, thank you for the 5 star review! We are here to help with all of your vehicle needs.

February 15, 2022

Great friendly service! Dave Neison went above and beyond to help us purchase our new vehicle! I wasn't feeling well ( horrible migraine) on the 2nd day we visited to sign More

by kellyw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Neison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Bachman Chevrolet responded

Kelly, thank you for the 5 star review! We are happy to have Dave on our team here at Bachman and to see your experience was a great one.

January 13, 2022

The customer service was very professional and friendly. Required repair was completed in a very timely manner More

by JAMESMENDRZYCKI
Customer Service
Recommend Dealer
Yes
Employees Worked With
Susan Whelan
Sep 16, 2022 -

Bachman Chevrolet responded

Thank you for trusting us with your vehicle! We look forward to working with you in the future!

December 30, 2021

As has almost always been the case, this was a quick no problem experience. The work performed was exactly as was expected. More

by osufan1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Remfry
September 09, 2021

Chris Kendall was amazing and helped me leave with the perfect vehicle. Chris texted and worked with me over the phone to help me find a vehicle and then kept me in the loop until he found exactly what I More

by lesli.vanwhy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kendall
August 24, 2021

Dishonest.What you are to read goes way beyond phone Dishonest. What you are to read goes way beyond phone calls nobody in the entire dealership will not return. They sold me a vehicle without a clear More

by Rlbaylor
Recommend Dealer
No
Employees Worked With
Creed Fowler
Aug 30, 2021 -

Bachman Chevrolet responded

We are very sorry for the delays in your title work. I am afraid you misunderstood the delay, but nonetheless, it took longer than expected and we apologize for that. Please reach out if I can be of further assistance. Creed Fowler - General Sales Manager - jfowler@bachmanautogroup.com

Aug 30, 2021 -

Rlbaylor responded

Thi goes beyond title work, Bachman sold a vehicle that they did not have a clear title on, it had a lien that was not released. This is not legal. I spent money on a spare tire and jack for the vehicle which it did not have. I no use for these items now, as well as Weather tech floor liners. I invested $700.00 which is money lost, Bachman could have done the right thing and paid for these items. That was your call, and I cannot forgive this. I will continue to spread the word and urge nobody to do business with Bachman!!!

August 24, 2021

Bought a new 2022 Chevy Bolt EUV. Chris Thomerson was the the salesman. He was a real pleasure to work with and treated me fairly and respectfully. Good sense of humor too. When I got home with my n More

by WilBo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Thomerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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