Back

Bachman Subaru

Louisville, KY

4.0
137 Reviews

9800 Bluegrass Parkway

Louisville, KY

40299

Directions

By Type

Showing 137 reviews

March 19, 2020

Debra was very professional! Probably the best experience we’ve ever had in buying a car! We would highly recommend Debra for your Subaru purchase! We’ll be back for our next purchase! Thanks, More

by anjihaun
Recommend Dealer
Yes
Employees Worked With
Zack (finance), Debra Watson
January 19, 2020

It was a good experience!Great no pressure!Eric It was a good experience! Great no pressure! Eric explained in depth about the car! Now I just need to read manuals to actually use all the feature More

by Ksw2716
Recommend Dealer
Yes
Employees Worked With
Jan the receptionist!, Erik Encarnacion
Jan 20, 2020 -

Bachman Subaru responded

Thank you for taking the time to write us a review! We are happy to see Erik helped with your vehicle search. Please reach out to me if there is anything I can help with! Sincerely, Sales: Jeff Harmon - General Sales Manager -jeffharmon@bachmanautogroup.com

December 28, 2019

I was very pleased at the level of quality of service I I was very pleased at the level of quality of service I received throughout the purchase of my new Subaru.This has been the best overall car buying e More

by Buckingham Terrace
Recommend Dealer
Yes
Employees Worked With
Bill Rosenbarger
Dec 30, 2019 -

Bachman Subaru responded

Buckingham, it is great to hear that you had such a good experience with Bill. Thanks for taking the time to leave us a review, and thanks for the recommendation. If there is anything else we can do for you, feel free to reach out to me directly. Sincerely, Jeff Harmon - General Sales Manager - jeffharmon@bachmanautogroup.com

December 27, 2019

It is a Fantastic operation and buyer experience. Ron, my salesperson was great...no pressure whatsoever! Knowledgeable staff, friendly environment. This is my second subaru purchase from them...wouldn' More

by vjtmdanes
Recommend Dealer
Yes
Employees Worked With
Wayne Acree, Ron Meyer
Dec 30, 2019 -

Bachman Subaru responded

It is great to see that you had such a good experience with Ron. Thanks for taking the time to leave us a review, and thanks for the continued loyalty to us here at Bachman. If there is anything else we can do for you, feel free to reach out to me directly. Sincerely, Jeff Harmon - General Sales Manager - jeffharmon@bachmanautogroup.com

November 06, 2019

Ken Sutton was very knowledgeable on any question that I had on the Subaru Forester and everyone at the dealership was very professional. I would recommend Bachman Subaru to anyone interested in a new vehic More

by Hocken
Recommend Dealer
Yes
Employees Worked With
Ken Sutton
Nov 06, 2019 -

Bachman Subaru responded

Hocken, it is great to hear that you had such a good experience with Ken. Thanks for taking the time to leave us a review, and thanks for the recommendation. If there is anything else we can do for you, feel free to reach out to me directly. Sincerely, Jeff Harmon - General Sales Manager - jeffharmon@bachmanautogroup.com

October 19, 2019

The car salesman was very helpful The gentleman who sold us the car was very professional, enthusiastic, spent a lot of time showing us the car and it’s special features. I never felt More

by Timothy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Sutton
Oct 21, 2019 -

Bachman Subaru responded

Timothy, thanks for the 5 star review! I am happy to hear that my team was professional and polite. I do apologize that you were not completely satisfied with the discussion regarding your warranty options. If there is anything I can do for you, feel free to reach out to me directly. Sincerely, Jeff Harmon - General Sales Manager -jeffharmon@bachmanautogroup.com

July 15, 2019

Smooth sailing Ryan Cobb made the process smooth and worry free. He answered all my questions (I had a lot), made sure I understood every cost and fee and had no pr More

by timothybme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cobb
July 08, 2019

Great Job Ryan Cobb What a great experience. Ryan Cobb was our sales person, and he did an amazing job. Really appreciate his willingness to answer all the questions, e More

by J Armstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cobb, Zach (Finance), Brian (Finance), Tony Crespo
June 28, 2019

Easy-Peasy Painless buying experience; good online screening tools; good follow-up with sales and finance at dealership. Bill is a fine representative for Bachm More

by OutbackBound
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Rosenbarger
April 05, 2019

Service review Always a pleasant experience they are quick curteous and have the knowledge to maintain my vehicle in top condition The sales staff is awesome as well More

by Subie5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Sutton, Anthony (Tony) Louis
Apr 08, 2019 -

Bachman Subaru responded

Thanks for leaving us a review! Glad to hear you had a such a great experience with our team. If there is anything else we can do for you, please let us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

...
4
...