Bachman Volkswagen
Louisville, KY
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Do not go to this dealer. They will be nice and once you sign the papers it will be your wost nightmare! My car was crap, it was in the shop for 1 month of the year I owned it. Never had so many problems! sign the papers it will be your wost nightmare! My car was crap, it was in the shop for 1 month of the year I owned it. Never had so many problems!!! Never again! Worst experience ever! More
Dare anyone call me to discuss the absolutely horrific service - Does anyone even care? I have had my car in for service several times. Typically it goes like this - The work will not be covered by war service - Does anyone even care? I have had my car in for service several times. Typically it goes like this - The work will not be covered by warranty if the damage was cause by animals chewing on components or, the warranty is only valid if there is "broken part". The service manager is at best a "monster" I had planned on buying a second car from the dealer and have changed my mind. Frtiz knows me! I am a straight A college student at an Ivy League School It doesnt take a rocket scientist to know when you are getting shafted! Shame on you More
Bought 4 cars there. Don't back their product or support customer when probs arise Service manager is especially heinous. She's adamantly against cust and refuses to compromise Chief ops officer ordered m customer when probs arise Service manager is especially heinous. She's adamantly against cust and refuses to compromise Chief ops officer ordered me out and to never come back over service dispute where warranty prob not fixed with repeated visits Sales guy, Fritz, would not help even after buying 4 cars from him NEVER, EVER, EVER USE BACHMAN VW More
I have taken my car here several times, each time has been nothing but a hassle. They try to nickel and dime you on everything possible. For example, I bought windshield wipers there, which comes with a been nothing but a hassle. They try to nickel and dime you on everything possible. For example, I bought windshield wipers there, which comes with a warranty. The wipers went bad and were still under warranty but instead of exchanging them, they wanted me to setup an appointment to bring my car in, where they charge $88 and hour for service, to check them out, which is more than the windshield wipers themselves. I have also taken my car there to do recall work and when I got it back, my check engine light came on. I took my car back in and they charged me over $600 to get it fixed! I got my car back and ever since then, I get horrible gas mileage. I called and they said it was the Jefferson Co. gas, which is no different than what I was buying before. Yes, their staff is friendly, but I would not go here to get any work done, especially if you love your car and dont want to throw money away. More
Recently purchased certified pre-owned Jetta. Warranty was explained thoroughly, no hassle on evaluating my trade in, very friendly, professional, and got a great deal. Would definately do business with a was explained thoroughly, no hassle on evaluating my trade in, very friendly, professional, and got a great deal. Would definately do business with again and would highly recommend purchasing a vehicle from Bachman! More
He sold me a special edition triple white beetle and was just a joy to work with. I am certainly going to send all my friends and family to work with Mr. Wyllie and the other Bachman Volkswagen sales emplo just a joy to work with. I am certainly going to send all my friends and family to work with Mr. Wyllie and the other Bachman Volkswagen sales employees. I'm very greatful that he really took the time to find me the best deal and car possible. More
I purchased a pre-owned car and was very happy with the experience. I received a good trade-in value. The car I purchased was thoroughly inspected and detailed. It has been trouble free. experience. I received a good trade-in value. The car I purchased was thoroughly inspected and detailed. It has been trouble free. More
I am dedicated to buy my next vehicle at Bachman because I am dedicated to buy my next vehicle at Bachman because of the experience of buying my last vehicle at Bachman. I found it very enjoyable due to t I am dedicated to buy my next vehicle at Bachman because of the experience of buying my last vehicle at Bachman. I found it very enjoyable due to the friendly sales people and they made me feel very confortable in a situation that most feel awkward. Thank you Bachman. More


