Bachman Volkswagen
Louisville, KY
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Shawn Thompson set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Shawn was responsive, extremely knowledgeable, not only about the perfect customer experience. From the moment I reached out with a brief inquiry, Shawn was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! We love our 2022 Atlas! More
Had a very good dealings with the dealership. They did everything they could to get me the best price for the car. No hard selling to get me to purchase the car. Everyone we dealt with was friendly and pr everything they could to get me the best price for the car. No hard selling to get me to purchase the car. Everyone we dealt with was friendly and professional. Great place to buy a vehicle. More
It was wonderful quick and easy experience and they got a good deal on my car 10/10 recommend good deal on my car 10/10 recommend More
This was nicest, cleanest dealership I have ever been too. I live in Chicago and flew there to pick up my car. I was blown away by the great hospitality and service that Les and his team gave me. I wa too. I live in Chicago and flew there to pick up my car. I was blown away by the great hospitality and service that Les and his team gave me. I was in and out of there in about an hour. They really know what they are doing and have everything together. More
I have used Bachman 4 different times and always used Les Hudson. I have never been disappointed.He is always been available to help me . He is an asset to the Bachman family of employees. All the times I Hudson. I have never been disappointed.He is always been available to help me . He is an asset to the Bachman family of employees. All the times I have been at the service department, they are always ready to help me. More
We called about a suv we seen online. They got right back to us and throughly answered all our questions. They got us approved within 10 min. Had the vehicle cleaned up and we test drove the next day and sig to us and throughly answered all our questions. They got us approved within 10 min. Had the vehicle cleaned up and we test drove the next day and signed paperwork. I can't say enough about their excellent customer service. Ed Silver was our salesman we worked with. He made the experience very easy and stress free. More
This dealer went to great lengths to find the Passat I wanted, they found it quick and then made the purchase easy. I have purchased three other VWs from this dealer and I will go back there again. wanted, they found it quick and then made the purchase easy. I have purchased three other VWs from this dealer and I will go back there again. More


