Baierl Acura

Great hometown experience for a 2016 RDX Very friendly and informed staff from beginning to end. No slick pitches. Definitely interested in me beyond the sale. Online staff also very helpfu Very friendly and informed staff from beginning to end. No slick pitches. Definitely interested in me beyond the sale. Online staff also very helpful at the beginning. More

No Pressure and Very Understanding The salesman I dealt with was Bob Erb. Bob was very helpful, pleasant to work with and at no point did I feel pressured to make a decision on purchasi The salesman I dealt with was Bob Erb. Bob was very helpful, pleasant to work with and at no point did I feel pressured to make a decision on purchasing the car. The business manager, Sims Miess, was very helpful in securing a good price on my loan. I shopped around independently and when I found a better deal from my bank, he was able to call and match the interest rate. Like all other dealers, they try to sell you all the overpriced additional coverages like warranties, special wax and leather protections after you agree to purchase the vehicle. Just have to stand firm and deny any additions that aren't necessary. Additinally, I heard rubbing coming from the front brakes about a month after I purchased my used TSX. I simply set up an appointment online, dropped the car off, used Baierls shuttle service to and from work and picked up my car at lunch the same day. The front brake pads weren't properly sliding off the disc so the repair was covered under warranty. The service center was extremely easy and hassle free. More

Great experience buying a new 2015 RDX I scheduled visits and/or stopped by no less than 7 dealerships (various makes/models) and my experience at Baierl Acura was far and away the most sat I scheduled visits and/or stopped by no less than 7 dealerships (various makes/models) and my experience at Baierl Acura was far and away the most satisfying. I initially made contact through Lauren Groves via their internet sales department and worked with Tim Wilson during the on site visits. Both are fantastic to work with and I felt no pressure to make a quick decision, which I greatly appreciated as I did spend some time shopping around (see comment above regarding 7 dealerships). I used a pre-negotiated program through my work to determine the selling price of the new car, but I did have a vehicle to trade and I felt the offer made on that trade-in was very fair. Overall, a really great experience with Tim, Lauren, and Baierl in general. More

Ken and our MDX The experience was pleasant, relaxed, and not pushy. Ken worked hard to find the correct vehicle to suit our needs and wants. He allowed us to make The experience was pleasant, relaxed, and not pushy. Ken worked hard to find the correct vehicle to suit our needs and wants. He allowed us to make accessory decisions without any pressure. We were very pleased. Ken is very knowledgable about all of the aspects of the new car functions. More

Do you want to take the Car home today? Yes Matt Willson Thank you for the pleasant car buying experience and let's not forget Rocco You both made it work - THANKS for the team effort. - Ro Matt Willson Thank you for the pleasant car buying experience and let's not forget Rocco You both made it work - THANKS for the team effort. - Rose & Charles Woolley More

Very pleasant experience Purchased a 2016 MDX from Carl Gasper Jr. from the first day that we spoke he was knowledgeable on product, fair in pricing and responsive to multipl Purchased a 2016 MDX from Carl Gasper Jr. from the first day that we spoke he was knowledgeable on product, fair in pricing and responsive to multiple phone calls. A very positive experience dealing with him More

Baierl Did Everything Possible I was not able to complete my pending and intended purchase of a pre-owned Acura. This transaction that "fell through" or failed was entirely my faul I was not able to complete my pending and intended purchase of a pre-owned Acura. This transaction that "fell through" or failed was entirely my fault as the potential purchaser. In short, I had arranged the sale of my existing car to a co-worker of mine at retail . When the co-worker backed out, I too had to back out of the tentative purchase of the Acura from Baierl. Throughout this process I was working with Carl Gasper who was of the utmost assistance in letting me temporarily put cars on hold while I tried to salvage my deal with the my co-worker. Carl was very accomodating on my approach, was professional in every way, and foremost patient while I tried to work things out to my benefit. Baierl and Carl did everything possible to meet my needs. Finally when I advised the Baierl dealership and Carl, himself, that I would not be purchasing, I was still treated the same professional and respectful manner as I was treated all along as a potential buyer. It speaks volumes for Carl. Having experienced the above I would strongly recommend Carl to anyone when considering a purchase. More

Another Great Baierl experience! We leased our 5th Acura at Baierl. Each visit was better than the next. Tim Wilson, our salesman, is always top notch. The work areas, waiting We leased our 5th Acura at Baierl. Each visit was better than the next. Tim Wilson, our salesman, is always top notch. The work areas, waiting room, and show room was clean and inviting. They treat their customers well by offering cold and hot beverages along with snacks. Last, when our car pulled up, it was showroom perfect. More

PURCHASE NEW MDX The staff I interfaced with was cooperative, they were timely and professional and made my wife and I feel very comfortable. They are as classy as the The staff I interfaced with was cooperative, they were timely and professional and made my wife and I feel very comfortable. They are as classy as their product More

Excellent service provided by top-notch personnel From the greeting at the door to the new car orientation provided by our sales person, Matthew Willson, the entire experience of purchasing a vehicle From the greeting at the door to the new car orientation provided by our sales person, Matthew Willson, the entire experience of purchasing a vehicle at the Wexford, Pa. Baierl Acura dealership can best be characterized as customer friendly, pressure free, highly professional and very pleasant. All of the staff with whom we dealt were friendly, helpful, informative and thoroughly efficient. They impressed us as having customer satisfaction as their primary goal. More