Baierl Subaru

Super Great Service I was informed of needs discovered during my annual inspection, including cost if I had the brakes realigned since they would need it before the next I was informed of needs discovered during my annual inspection, including cost if I had the brakes realigned since they would need it before the next inspection. . I decided to do it. More

Consistently accurate, prompt, friendly service A knowledgeable friend of mine suggested that I buy a Crosstrek when it was time for me to give "last rites" to my very old Jeep. I did research and A knowledgeable friend of mine suggested that I buy a Crosstrek when it was time for me to give "last rites" to my very old Jeep. I did research and went to area dealerships. The difference at Baierl was immediately evident. For the vehicle with the features -- and color -- that I wanted, Baierl offered me the best price during online communication, honored the offer when I arrived, did not push any additional features that I could not afford, and made sure that I was absolutely satisfied with the agreement before my deposit was accepted. The young man with whom I first communicated online came to the sales office to meet me. The service department has been nothing short of remarkable. Darren can diagnose a problem (like a pebble caught in my wheel well) over the phone based upon my description of a sound! All team members -- from the gentleman who greets me as I pull my vehicle into the bay, to the person who reviews the list of what was checked and what ought to be replaced, to the person who checks me out -- are prompt, articulate, accurate, thorough -- every time I go to the service center. And the car is washed too! The team members remember me and greet me as though I were a family friend. My experience has been so good that I sent my older daughter to Baierl for her own Subaru when she needed a new car. She has been treated with the same degree of kindness and care that I have received. I have referred friends to the dealership as well. My Crosstrek has performed beautifully in all types of weather, for work and for road trips. I plan to continue to take the best possible care of this auto because it is my "forever" car. More

Wonderful Fast in fast out it was an easy time make the wait not as bad. Good customer service. Will continue to come back and use Baierl Subaru Fast in fast out it was an easy time make the wait not as bad. Good customer service. Will continue to come back and use Baierl Subaru More

Bought the car we wanted Researched knew what I wanted had to “downgrade “ due to price but still very satisfied . I was able to purchase my second Subaru, this time a Crosst Researched knew what I wanted had to “downgrade “ due to price but still very satisfied . I was able to purchase my second Subaru, this time a Crosstrek in the color I wanted. More

Quick and Professional The service was quick and professional even though my description of the issue was vague. They are thorough, informative and respectful. I would recom The service was quick and professional even though my description of the issue was vague. They are thorough, informative and respectful. I would recommend them to anyone. More

timely and professional Service Rep was very professional and kept me in the loop at all times.The work was done timely & professionally. Kayla was very helpful & friendly. Service Rep was very professional and kept me in the loop at all times.The work was done timely & professionally. Kayla was very helpful & friendly. More

they took care of everything for me. John had to order a part. He gave me a loaner and kept me up to date everyday. The Service team took care of everything and everyone is always polite John had to order a part. He gave me a loaner and kept me up to date everyday. The Service team took care of everything and everyone is always polite and helpful. More

Very satisfied The work was done timely & professionally. Kayla was very helpful & friendly. She even provided a loaner car , permitting me to exercise at the gym. The work was done timely & professionally. Kayla was very helpful & friendly. She even provided a loaner car , permitting me to exercise at the gym. I had an oil change and tire rotation. If you're not satisfied with my review, then don't ask me to rate the service in the future. More

Quick, accurate and friendly I am always pleased with the service I receive. Friendly, informative, quick, accurate and a good value. I highly recommend Baierl Subaru to all of m I am always pleased with the service I receive. Friendly, informative, quick, accurate and a good value. I highly recommend Baierl Subaru to all of my friends! More

2018 Forester I was looking for a Subaru Forester and they made it simple and were responsive to my inquiries. No problems with the sale or the financing. I was looking for a Subaru Forester and they made it simple and were responsive to my inquiries. No problems with the sale or the financing. More