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Baierl Toyota

Mars, PA

3.3
860 Reviews

19045 Perry Highway

Mars, PA

16046

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860 Reviews of Baierl Toyota

March 27, 2019

Quick, efficient service We have always experience good service, kindness, thorough explanations of what was done to the vehicle, etc. We are very happy with Baierl and, shou More

by DBaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Mansfield, Laura Celentano
Mar 27, 2019 -

Baierl Toyota responded

We appreciate you for taking the time to give Baierl Toyota such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Baierl Toyota Team (724) 741-1152

March 24, 2019

great customer service The customer service by the advisor's and tech's were absolutley outstanding. Their knowledge and willingness to make sure that my experience was both More

by vicki matlack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Welch
Mar 25, 2019 -

Baierl Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Baierl Toyota Team (724) 741-1152

Apr 01, 2020 -

vicki matlack responded

We continue to have both of our Toyotas serviced at this dealership because of the customer service we receive each and every time. Thank you

March 24, 2019

Customer service is excellent Service Department was courteous and welcoming. Vehicle was finished ahead of schedule and exceeded expectations. Explanation was thorough and helpf More

by GG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Spencer
Mar 25, 2019 -

Baierl Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Baierl Toyota Team (724) 741-1152

March 21, 2019

Excellent Everyone was so friendly and was willing to help and get the car done. Especially working with me I don’t know cars very well and they always help me More

by Rendaem2029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian
Mar 21, 2019 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Baierl Toyota Team (724) 741-1152

March 15, 2019

Fasted service visit ever! The 5,000 mile service visit was great from start to finish. Quick efficient intake and excellent communication. The service was complimentary and the More

by Bigmanmrjay65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Spencer
Mar 17, 2019 -

Baierl Toyota responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left Baierl Toyota satisfied and we do appreciate your business. Kind regards, Baierl Toyota Team (724) 741-1152

March 12, 2019

Pleasurable! When arriving at dealership the exact car I wanted had just been sold! The dealership found another & had it there the next business day for us to pur More

by KR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Hull, John 'Ringo' Saunders
Mar 12, 2019 -

Baierl Toyota responded

We can’t thank you enough for writing this awesome review for Baierl Toyota! It was a pleasure to help you, and we look forward to doing so again. Michael Hull, General Manager, michaelhull@baierl.com

March 11, 2019

Good experience Everyone was helpful and efficient showed me what I asked for. Worked with me on acceptable pricing. Did most of it in 1 day which was helpful since I More

by Laberk car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Meyer, Mike Hull, Cheryl Dairhall. , David Kauffman
Mar 12, 2019 -

Baierl Toyota responded

Thank you for your review and business as a customer. At Baierl Toyota, it is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Michael Hull, General Manager, michaelhull@baierl.com

March 11, 2019

The only place that I take my SUV for service! The staff was so helpful and the manager was kind enough to help add a coupon that didn't start until the next day. I got my state inspection, tire ro More

by LLSchrec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LeeAnn Welch, Mike Locy
Mar 11, 2019 -

Baierl Toyota responded

Thanks for this awesome review! At Baierl Toyta, we work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Baierl Toyota Team (724) 741-1152

March 09, 2019

Outstanding Job I'm new in the area and this was my first time bringing my Toyota to Baeirl for repair. I was very impressed with their service, timeliness, recommen More

by TMV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin & whoever the technician was who worked on my vehicle
Mar 10, 2019 -

Baierl Toyota responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Baierl Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, Baierl Toyota Team (724) 741-1152

March 08, 2019

inspection and flat tire Erin Pasuteri provided excellent service and updates. Team provide excellent explanations for required service and helped the customer make cost effe More

by Neuroninja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
erin pasuteri
Mar 10, 2019 -

Baierl Toyota responded

Thank you for putting your trust in Baierl Toyota! We pride ourselves in our service department’s ability to provide world class customer service. If you need anything else for your vehicle, please let us know. Kind regards, Baierl Toyota Team (724) 741-1152

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