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Baierl Toyota

Mars, PA

3.3
860 Reviews

19045 Perry Highway

Mars, PA

16046

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860 Reviews of Baierl Toyota

March 08, 2019

Oil change, tire rotation and multipoint inspection The work was done very quickly, and the results were reviewed with me in a professional manner. I was very satisfied with the total experience, More

by JohnRM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the service representative that I worked with.
Mar 10, 2019 -

Baierl Toyota responded

Thank you for your kind words, John. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Kind regards, Baierl Toyota Team (724) 741-1152

March 08, 2019

Review of sale The staff were very knowledgeable and friendly. They were not pushy to buy a vehicle. Brennan and Ben were very knowledgeable and kind. They made th More

by Stumpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Kelly
Mar 10, 2019 -

Baierl Toyota responded

Thank you for your kind review, Stumpy! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Thank you for choosing Baierl Toyota! Kind regards, Michael Hull, General Manager, michaelhull@baierl.com

March 07, 2019

ALWAYS GOOD SERVICE Easy to make appointment, Baierl follow-up with confirmation and reminder of appointment via internet. Service staff are ready for you at time of ap More

by Jolene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember
Mar 10, 2019 -

Baierl Toyota responded

We're glad that you had an excellent experience with us, Jolene! Thank you for choosing Baierl Toyota's Service Department. Kind regards, Baierl Toyota Team (724) 741-1152

March 07, 2019

Great place to buy a car Great dealership. Bob was fantastic. He took his time to get to know us and determine our needs. He never tried to upsell and never pressured us in More

by David E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sedney
Mar 10, 2019 -

Baierl Toyota responded

Thank you for choosing Baierl Toyota, David! It is great to hear that Bob took your satisfaction seriously and made sure you got exactly what you wanted. Drive safely! Best regards, Michael Hull, General Manager, michaelhull@baierl.com

February 07, 2019

Used & Abused My husband and I went into the dealership for a new purchase. It was made clear from the start that this vehicle was going to be used for business. Th More

by jchappell85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrick, Eric, Dan, Dominic, Michael
Feb 10, 2019 -

Baierl Toyota responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

December 22, 2018

Mostly Satisfied Baierl Ford has always treated me like an important customer,therefore, I have faith in Baierl Toyota and I'm considering trading my 2016 Explorer for More

by Chester Sutton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
October 09, 2018

Stellar Dealership experience David Kaufman went far beyond expectations with our purchase and trade in. He stayed late and showed up early because he truly cared about us! More

by Cargiy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ghaith Mansour, David Kauffman
Oct 12, 2018 -

Baierl Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Brad Pavlik, General Manager, bradpavlik@baierl.com

August 14, 2018

Buying a used truck Brett worked hard to put the deal together. He followed up my visits with texts and calls to keep me informed. He is quite knowledgeable and answered More

by Tundrajim02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett McNeill, Andre Gooden
Aug 15, 2018 -

Baierl Toyota responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Brett made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Brad Pavlik, General Manager, bradpavlik@baierl.com

August 08, 2018

Toyota 👍🏻 Huge inventory, worked my goal on a payment right in and no Pressure. Even put my wife’s “I Love Chihuahuas” on the new vehicle without asking. More

by Bru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McNeill
Aug 08, 2018 -

Baierl Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Baierl Toyota! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Brad Pavlik, General Manager, bradpavlik@baierl.com

August 04, 2018

Quick and easy purchase I can't believe how quickly I was able to drive away in my 2015 Hyundai Elantra.. Everyone was pleasant and helpful, especially my salesman, Jimmy Da More

by Katrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davin
Aug 05, 2018 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Brad Pavlik, General Manager, bradpavlik@baierl.com

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