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Baierl Toyota

Mars, PA

4.0
843 Reviews

19045 Perry Highway

Mars, PA

16046

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843 Reviews of Baierl Toyota

May 02, 2015

Extremely Gratifying Experience We drove an hour and a half to do business with Keith Peindl at Baierl Toyota. We were considering a new ("replacement") pick up truck. Keith was very More

by LuvTacomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Peindl
May 04, 2015 -

Baierl Toyota responded

Thank you for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Keith was able to show you what we strive to deliver. Should you have further concerns, please do not hesitate to inform us. Best, Jerry Spear General Sales Manager

May 01, 2015

New car Purchase Just purchase 2015 Highlander from Jordan Smith at Baierl Toyota. No pressure. Jordan was extremely helpful & answered all me questions and concerns. More

by PAoutdoorsgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
May 04, 2015 -

Baierl Toyota responded

Congratulations on your new vehicle and thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Jordan was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. Best, Jerry Spear General Sales Manager

April 30, 2015

A Matchless Experience I have purchased several vehicles from Baierl Toyota and will continue to do so. Cliff Matthews navigates a seamless sales process which has allowed m More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Matthews
May 01, 2015 -

Baierl Toyota responded

Your great feedback truly made our day, Jason. We all work incredibly hard to exemplify our commitment to customer care. I am glad that our team was able to show you what we strive to deliver and I am certain that they will be glad to hear how happy you are with the service you have received. We look forward to making sure that you enjoy your car for many years to come. Best, Jerry Spear General Sales Manager

April 11, 2015

Excellent Experience I purchased a 2015 Prius from Patrick Evans on 3/26/15. I feel I got a great deal and value on my trade-in. I would highly recommend Baierl Toyota a More

by Bicycle1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Apr 13, 2015 -

Baierl Toyota responded

Thank you so much for taking the time to write this review. Patrick is great with people and focuses on what the guests needs. He will be pleased to hear about your positive buying experience. If you have any questions about your vehicle, please come back in to visit. Best, Jerry Spear General Sales Manager

April 10, 2015

wonderful experience This is the third Rav4 that I have leased from Baierl and all three times have dealt with Patrick Evans. He is the best. Treats you special and is v More

by Suzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Apr 13, 2015 -

Baierl Toyota responded

Thanks so much for the nice review. Patrick is a key component of our team here at Baierl Toyota, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Best, Jerry Spear General Sales Manager

April 01, 2015

Thanks very much Patrick was excellent. After first learning a little about us and the particulars of our needs/wants, he took the time to cover every aspect of the c More

by Ward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Apr 02, 2015 -

Baierl Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star-rating. It is great to hear that Patrick was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best, Jerry Spear General Sales Manager

March 26, 2015

Best car buying experience! This was as close to a stress-free car buying experience as you can get! Patrick was wonderful! He was so knowledgeable and explained everything so More

by mshields3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Mar 27, 2015 -

Baierl Toyota responded

Congratulations on your purchase! Patrick is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new vehicle has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again. Best, Jerry Spear General Sales Manager

March 26, 2015

Best car experience of the 12 new cars I have purchased! Dan Nalley the salesperson I dealt with was friendly, responsive, and gave me a great deal! He was not your typical salesman. Not pushy at all and wil More

by kakath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe in finance, Dan Nalley
Mar 27, 2015 -

Baierl Toyota responded

Kakath, I sincerely thank you for going out of your way to write this review about Baierl Toyota. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Best, Jerry Spear General Sales Manager

March 23, 2015

Major safety issues & lack of care My husband and have have had three Toyota vehicles in very recent history, including two currently. Left my other car for a simple oil change and More

by SciontC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim, service manager
Apr 06, 2015 -

Baierl Toyota responded

We are very sorry you had an unpleasant experience during your recent visit to Baierl Toyota. I would personally like to apologize for the behavior of some of our staff, and would like to speak with you directly in order to fully understand the circumstances and reach a satisfactory resolution. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please visit us at your earliest convenience to discuss how we can resolve any service issue you may have experienced. Best, Jerry Spear General Sales Manager

March 15, 2015

Old fashioned values: Integrity & Character The Baierl team operates on the old fashioned mantra that a persons word is their bond. This became apparent to my wife and me recently when we reques More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Baierl
Mar 16, 2015 -

Baierl Toyota responded

Hello Doug and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you follow us on Twitter and like us on Facebook to get all the good service deals! Best, Jerry Spear General Sales Manager

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