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Baker Nissan

Houston, TX

4.9
1,229 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,229 reviews

March 07, 2011

My husband and I both felt that this was the most positive and enjoyable car buying experience we have ever had. We also have found that Baker's focus on after-market service makes it very inviting More

by mary-camp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carl Baker
February 22, 2011

These guys make buying a car painless. All six previous vehicle purchases I've made in my life at other dealerships had me prepared for yet another battle. This time however, I walked into Baker and, to my More

by frioriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Morgan
February 02, 2011

We enjoyed our experiance. Everyone was so helpful. Carl Baker and everyone at Baker Nissan went above and beyond. They made the entire process " painless". They took the time to make sure we were taken c More

by Jolie Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carl Baker
January 26, 2011

they did all they could for my mom and got her into a real nice truck!! we will go back when we need another. i will never buy a car from a small lot ever again!!! some of the other big dealer's tryd to More

by bushviper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
recardo mclean
January 18, 2011

Bought a Nissan Sentra from Baker Nissan after lot of survey and talking to many dealers not only of Nissan but of many other manuf like Toyota, honda, Kia, Hyundai etc. Great Experience!!! Wonderful More

by yaduakxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Collins, Patrick
January 06, 2011

I emailed Jessie with my request because I did not want to waste time, and I got exactly what I needed quickly from him. He found us the perfect vehicle. He went out of his way to get us what we needed. T More

by iowa34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Norris, Star Norris, Jessie Norris
January 05, 2011

Mr.James Powell is one of the best service managers I have ever come across.James has immense knowledge,is very hospitable and most importantly has excellent customer service skills.I bring my Nissan Mur More

by rajverma24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES POWELL
January 04, 2011

Working with Baker Jackson was a very pleasant experience. The Sales Representative was very familiar with all aspects of his products, along with financial options to fit my needs. I would defini More

by kdowning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carl Baker
December 30, 2010

We purchased 2011 Nissan Sentra, 2.0S. I spoke a couple of times with Carl on the phone. He was professional, infact from his tone, I thought he was much older(and I mean that as a compliment). I gave him More

by abhishekjhaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carl Baker
December 29, 2010

My salesman, Cory Jackson, is friendly, polite, and personable. He patiently spent several long hours with me as I contemplated making a purchase. After the purchase, he even helped clean out my old More

by Rev. Sharon Kapsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Jackson & business manager whose name I've forgotten
Dec 30, 2010 -

Baker Nissan responded

Cory truly cares about his customer and it's great to hear about how smoothly your purchase went. Enjoy your new Altima and we hope to see you in the future for all of your service needs! Matt Baker General Manager

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