Carl Baker

Terry was fantastic. Explained everything very well and took the time to make sure my wife felt comfortable with what we were buying. Great quality car and service by the Explained everything very well and took the time to make sure my wife felt comfortable with what we were buying. Great quality car and service by the Baker Nissan team. Would recommend them. More

by mskinner71 Verified Customer Verified Customer

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I have been going to Baker Nissan since 2010 and Carl Baker is the best and his team Sammy Vela is the best I got a pre-approval with my bank and some how they came out with a better deal for me Top no Baker is the best and his team Sammy Vela is the best I got a pre-approval with my bank and some how they came out with a better deal for me Top notch dealership More

by LISA_OLMSTEAD Verified Customer Verified Customer

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The dealership is very clean, the service staff is very friendly and knowledgeable. They take very good care of me and my car. They even offer the wash my car after the service. friendly and knowledgeable. They take very good care of me and my car. They even offer the wash my car after the service. More

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This is an update of my review in April. After experiencing what 20 or so peopel have written about is the vehicle they purchased fell apart. 1. They are inspecting their own vehicles before After experiencing what 20 or so peopel have written about is the vehicle they purchased fell apart. 1. They are inspecting their own vehicles before registration. This is like given yourself your own report card! I have sent in complaints to everyone. The DMV is currently looking at this issue because the car can't be driven. They have been doing this for a long time. If the Attorney General has 100 complaints about the same thing they can file a Civil Action Suit! If you have problems with your vehicle that you purchased her, contact the Attorney General's office and submit your complaint! This website will not allow me to contact you, but I will be submitting all your complaints to the AG as proof that they need to be put our of business or fined for their unethical business practices. I'm willing to go to court to prove this. Also, on their website, it say's they do a rigorous inspection of all cars! Fraudulent advertising! More

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I’ve been doing business with Baker Nissan since 2006. I’ve always been treated fairly. I would highly recommend the to anyone! I’ve always been treated fairly. I would highly recommend the to anyone! More

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Horrible management at this dealership. Would not honor a written price from a salesman negotiated through email. Pulled the old bait and switch tactic to get us in the door. Would not recommend this place t written price from a salesman negotiated through email. Pulled the old bait and switch tactic to get us in the door. Would not recommend this place to anyone. Buyer beware! More

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7 months ago***WARNING*** STAY AWAY AT ALL COST I 7 months ago ***WARNING*** STAY AWAY AT ALL COST I experienced the worst customer service, ever, at this place. Not to mention, Ken Chaison, the re 7 months ago ***WARNING*** STAY AWAY AT ALL COST I experienced the worst customer service, ever, at this place. Not to mention, Ken Chaison, the rental department manager, tracking the rental car that I was in, harassing me and stole money out of my bank account. I went to the dealership and spoke with Kenny’s boss, Luis Castillo, showed him a copy of my bank statement and he assured me that he would rectify this heinous crime done to me by Ken Chaison. It has been about a week now and I have not heard from Luis Castillo nor am I ever able to reach him when I call his office. They need to get rid of the liars, thieves and crooks named Ken Chaison and Luis Castillo. 1 Response from the owner 7 months ago Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 897-1602. We look forward to hearing from you. As you can see, this was well over 7 months ago and I’ve been trying to get help with this issue ever since! More

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Great Deal AND an Easy Out of State Purchase! Was able to get a great deal on a 2013 Quest with very low miles. Although this was an out of state purchase - things went smoothly. Flew into Houst Was able to get a great deal on a 2013 Quest with very low miles. Although this was an out of state purchase - things went smoothly. Flew into Houston - got picked up at the airport by my salesman Laurens - and finished the paperwork/deal in a couple of hours. The van was very clean and works great - drove it back home to Cincinnati over the next day. Laurens, Fernando and all the other people at Baker Nissan work great to work with!! More

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My "Go To" Dealership I've just leased my 3rd vehicle from the great team at Baker Nissan and as usual it was a pleasure doing business with these guys!!! My contact Shawn I've just leased my 3rd vehicle from the great team at Baker Nissan and as usual it was a pleasure doing business with these guys!!! My contact Shawn Kennedy, who I've known for several years and is an expert on used vehicles, put me in touch with the most awesome salesman Sammy Vela who helped me with my lease vehicle. He went above and beyond to make sure I found exactly what I was looking for. Rodney Crow was instrumental in making sure I got the perfect deal...and a great deal he gave me!!! When signing, all my questions were answered and details of the deal explained. Gio walked me through how everything functions on my new Rouge; he even took the time to sinc my phone via Bluetooth before I drove off :-D I can't say enough about how easy they made this experience....and it was super quick. I'm quite sure...as in the past...they'll see me on my next car shopping trip. Thank you guys for always taking such great care of me!!!! Shout out to Carl Baker for always being so welcoming, friendly and helpful!!! More

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Awesome experience buying my vehicle. After a couple awful experiences at other dealerships trying to pressure us into buying things we couldn't afford, my husband and I headed over to Bak After a couple awful experiences at other dealerships trying to pressure us into buying things we couldn't afford, my husband and I headed over to Baker Nissan. The experience was awesome. We told Carl what we were looking for and what our budget would be for a car payment and he worked with us to find us what we were looking for and in our budget. I really enjoyed the no high pressure experience that this dealership has to offer. They are very knowledgeable about their vehicles and I would recommend them to anyone I know looking for a new car! More

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