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Baker Nissan
Houston, TX
1,571 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,571 reviews
January 30, 2020
I have had my 2019 Nissan Sentra serviced twice at Baker Nissan. My service advisor was Rolando Murillo and he was truly exceptional! Both times they were very quick and explained everything in detail. On m Nissan. My service advisor was Rolando Murillo and he was truly exceptional! Both times they were very quick and explained everything in detail. On my second visit there was a little snag and I had to return to the dealership. Mr. Murillo was truly apologetic and even gave me a card for a free oil change for my inconvenience. Truly exceptional service and employees! More
by yolandalucky
Employees Worked With
Rolando Murillo, Shaun Hazeley
January 28, 2020
Carlos Escobar & Gladys gave me superb treatment & service. Very respectful! They explained everything in great detail. Performance was great and everything done in a timely matter to my satisfactio service. Very respectful! They explained everything in great detail. Performance was great and everything done in a timely matter to my satisfaction! More
by gps3d
Employees Worked With
Carlos Escobar & Gladys
January 19, 2020
ABOVE AND AND BEYOND!!! This young man is Amazing!!! He did not stop until I was satisfied. He was exceptional. He won’t let you down did not stop until I was satisfied. He was exceptional. He won’t let you down More
by sw200883
Employees Worked With
January 03, 2020
Customer service is hands down the best! Rolando and Amir, always take such good care of me, from rentals to my questions. Simply the BEST. Amir, always take such good care of me, from rentals to my questions. Simply the BEST. More
by Tristaine Dawson
Employees Worked With
Rolando Murillo 5 STARS, Amir Ghoreishi
December 24, 2019
Tuve la oportunidad de ser atendido por laurens legarda y Fernando Díaz en donde me ayudaron a conseguir el vehículo requerido. Me atendieron con mucho profesionalismo y amabilidad. Súper feliz con mi nuevo Fernando Díaz en donde me ayudaron a conseguir el vehículo requerido. Me atendieron con mucho profesionalismo y amabilidad. Súper feliz con mi nuevo Nissan Altima y recomendamos a Baker Nissan 100% More
by Alejandro Anzola
Employees Worked With
Fernando Diaz, Laurens Legarda
November 27, 2019
Gina is amazing to work with. She explained the service that my Nissan Rogue required in a detailed and professional manner! Gina answered all my questions even if I asked the question more than once. You that my Nissan Rogue required in a detailed and professional manner! Gina answered all my questions even if I asked the question more than once. You can tell that Gina takes great pride in her work and that customer satisfaction is important to Gina. Thank you Gina!! More
by DialNissan
Employees Worked With
Gina
November 12, 2019
AMAZING SERVICE!!! Alex Ramirez was absolutely amazing!!! He took the time to to listen to my concerns and addressed EVERY one of them. I will continue to do business wi Alex Ramirez was absolutely amazing!!! He took the time to to listen to my concerns and addressed EVERY one of them. I will continue to do business with this dealership because of the excellent service rendered by Mr. Ramirez.-Pastor Bridgette Hill More
by Bridgettehill68
Employees Worked With
ALEX RAMIREZ
October 22, 2019
Excelente servicio y atención personalizada! En búsqueda de un nuevo vehículo fui a Baker Nissan y Laurens Legarda fue quien nos atendió muy amablemente y de manera personalizada nos ayudó a eleg En búsqueda de un nuevo vehículo fui a Baker Nissan y Laurens Legarda fue quien nos atendió muy amablemente y de manera personalizada nos ayudó a elegir la mejor opción y estoy muy feliz con el Altima. Sin duda muy recomendable la atención y su profesionalismo excelente! More
by Andrés Veloz Haro
Employees Worked With
Laurens Legarda
October 21, 2019
Great Service! Terry Edwards provided great customer service and patience while assisting me with my car purchase. And he went above and beyond with deals on the car Terry Edwards provided great customer service and patience while assisting me with my car purchase. And he went above and beyond with deals on the car’s accessories. More
by Brittany
Employees Worked With
