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Baker Nissan

Houston, TX

4.8
1,781 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,781 reviews

August 10, 2022

Easy access to the service dept, I was greeted at the entrance by a friendly staff member. The service dept was cool indoors, plenty of seating space, coffee,water and snacks were there in the coffee ba More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Rolando
Aug 12, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 09, 2022

Orlando Murilo is very efficient took care of me pretty fast and professional the best More

by genoli_174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Murillo
Aug 12, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 09, 2022

Quick, efficient and easy to navigate through. Great wait room with snacks and drinks for customers. More

by Kimberlymelgar16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Baker Nissan responded

Kimberlymelgar16, we are glad we could help!

August 06, 2022

I went for my first oil change and it was a super experience. Nice coffee. Snacks not as varied as the Lexus dealer that I’m used to, but OK. Very efficient. Very friendly and approachable about expl More

by Szopa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Espino
Aug 09, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2022

I have bought over 5 cars from Baker and they always amaze me on there great customer service ! Thank you Cesar Vivas and the entire team for making every transaction a great one ! More

by svivas73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Vivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Rodriguez, Luis Castillo
Aug 02, 2022 -

Baker Nissan responded

Thank you for your kind words and this wonderful review!

July 27, 2022

Always excellent service- from the purchase of this Altima 3.5 to the 54 Point Inspection, to the servicing of the vehicle, to safety recalls, to warranty work, to new tires, and now for auto bony repa More

by Frichardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez, Vickie Starnes
Aug 01, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 24, 2022

Yes Amir was 100% one of the best advisors I've worked with. I usually always go to Yamet but he wasn't there and Amir gladly took care of me although it was the end of his day and they were about to clo More

by Lilianaperez01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony castillo and Amir
Jul 27, 2022 -

Baker Nissan responded

Hi Lilianaperez01! We're so happy we were able to help you out!

July 22, 2022

good service they helped me a lot was not rushed and helped me pick the right tire. More

by danneeruvj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Espino
Jul 27, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 21, 2022

Rolando was very good at updating and providing great service did a excellent job completely satisfied More

by Htowntexans8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando service department
Jul 27, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 19, 2022

I went in for service and they did a fantastic job. The guy who helped me out really went out of his way to explain what was wrong with my car. As a female that has no knowledgeable about cars I felt c More

by Kimberlymelgar16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Baker Nissan responded

Kimberlymelgar16, your wonderful feedback and rating mean a lot to us.

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