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Baker Nissan

Houston, TX

4.8
1,450 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,450 reviews

March 08, 2018

Great buying experience I bough a Nissan Rogue from Terry last week. He was very thorough at explain the cars features and knowledgeable about the warranty details. My car bu More

by Amberdhiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Baker Nissan responded

Thank you for leaving a review!

March 07, 2018

New car purchase My wife and I had previously purchased our first vehicle with them 6 years ago...which we loved the service then. I decided it was time to purchase a More

by Fb79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Hernandez
Mar 19, 2018 -

Baker Nissan responded

Thank you for the kind words and for letting us know that Gabriel helped you find your new car!

March 04, 2018

good deal Terry Edwards was polite and patient as i am a old man and do not need to be pushed . Entire staff was friendly and informative about a used pro4x tha More

by micheal winzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Rodriguez
Mar 19, 2018 -

Baker Nissan responded

Thank you so much for your review, Michael! We appreciate you.

February 24, 2018

Good sales staff, quick decision to buy. I took my 2006 Nissan in for service. I decided to check out the new cars sincE the service bill was going to be high and I was tired of dumping $$ i More

by KenG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill
Mar 19, 2018 -

Baker Nissan responded

Ken, we're elated to hear about how great your experience was and that you now have a reliable vehicle that suits your needs. Thank you for leaving a review.

February 19, 2018

Excellent Service The reason for the 5 stars all around is because of the experience I continue to have with the dealership. They have treated me with respect and alway More

by arisromero713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Hernandez, Victor Castillo
Mar 19, 2018 -

Baker Nissan responded

Thank you so much for the kind words and for taking the time to not only be a loyal customer but also to write a review.

February 18, 2018

Dishonest and Disrepectful Baker Nissan was my first stop in looking at a new-to-me Rogue to purchase, after having searched all available options with my desired feature set wi More

by S. Wilson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patty Maldonado, Ruben Ortega
Mar 12, 2018 -

Baker Nissan responded

Hi Wilson, I'm sorry you didn't have the best experience at our dealership. Our number one priority is to serve our customers, so we are disappointed to hear that your time at our store was less than satisfactory. Please give us a call at (281) 890-5656 so that we can properly handle this issue. We hope to hear from you soon!

February 16, 2018

quick and easy Didn't take long to get back on the road again.Only concern that I had,was the price offers of my trade in.Told me one price before I got there,then t More

by papainil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Baker Nissan responded

Papainil, we apologize for the miscommunication on our end when it came to your experience at our dealership but we're grateful that you were able to get out and on the road! Thank you for your feedback.

February 14, 2018

auto nissan versa note 2016 certificado No estoy satisfecho con el auto que me vendieron07/29/17 desde que lo saque no me gusto el funcionamiento de la transmisión del auto y problemas en More

by Tarifi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael hernandez
Mar 12, 2018 -

Baker Nissan responded

Hi Tarifi, We're sorry your time at the dealership was not ideal. We sincerely apologize for your experience and hope to make this right with you. Please give us a call at (281) 890-5656, and we'll have a sales representative handle this carefully and efficiently. We hope to hear from you soon.

February 14, 2018

Terry Edwards...AH Mazing! Bought a vehicle at Baker Nissan from Terry Edwards. He was a classy, helpful and genuine guy. This was the easiest car buying experience ever. Ev More

by Brookmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Rodriguez
February 01, 2018

Excellent Transaction This is the 5th vehicle I purchase from Baker Jackson Nissan, two which I was attended to by Mr. Gabriel Hernandez. It is for a good reason that I co More

by Rumaldo Adame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Hernandez
May 21, 2019 -

Baker Nissan responded

Rumaldo Adame, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.

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